Senior Application & Systems Developer (Microsoft Dynamics 365)

OBSI - Ombudsman for Banking Services and Investments; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

OBSI - Ombudsman for Banking Services and Investments in Toronto invites an experienced Senior Application & Systems Developer to join its Information Technology team. You will develop and support Microsoft Dynamics 365 CE/CRM, SharePoint and Power Platform solutions to enable OBSI to deliver fair and efficient services.

The role is hands-on with opportunities to lead projects from requirements gathering through development, testing, implementation and training, while collaborating with business

Qualifications

• Experience developing and supporting Dynamics 365 CE/CRM and Power Platform solutions.
• Ability to lead projects from requirements through implementation and training.
• Experience in a hybrid work environment and collaboration with IT users and vendors.

Responsibilities

• Develop, enhance and support OBSI technology, including Dynamics 365 and Power Platform.
• Lead projects from requirements gathering through development, testing, implementation, and training.
• Collaborate with business users, vendors and IT team to improve efficiency and data quality.
• Explore emerging technologies including AI-enabled tools to modernize OBSI's systems.

Skills

Dynamics 365 CE/CRM

Power Platform

SharePoint

Project leadership

Requirements gathering

User experience improvement

Tools

Dynamics 365 CE/CRM

Power Platform

SharePoint

Job description

Are you an experienced Senior Application & Systems Developer with strong Microsoft Dynamics 365 Customer Engagement (CE/CRM) and Power Platform expertise who is interested in public service and contributing to financial fairness and justice? If so, we are looking for someone to join our Information Technology team.

Ombudsman for Banking Services and Investments (OBSI) is an organization of highly skilled professionals inspired by a public service mission. OBSI makes a difference in people’s lives every day and helps to ensure a fair, effective and trusted financial system for everyone.

Vacancy: New Vacancy

Salary Range: $100,000 - $120,000

Workplace Type: Hybrid arrangement with 2 days per week in office. The OBSI office is located in downtown Toronto.

The Senior Application & Systems Developer will play a key role in developing, enhancing and supporting the technology that underpins OBSI’s operations and services. Working with Microsoft Dynamics 365, SharePoint, Power Platform and other business applications, this individual will develop customized solutions, code, integrations and automated processes that improve efficiency, data quality and the user experience.

This is a hands-on development role that also offers the opportunity to lead projects from requirements gathering through development, testing, implementation, training and ongoing support. The successful candidate will work closely with business users, external vendors and the broader IT team, while also exploring emerging technologies—including AI-enabled tools to help modernize OBSI’s systems and support continuous improvement.

OBSI provides a workplace that values and respects people from diverse backgrounds, talents and experiences which makes OBSI success possible. Candidates residing in the GTA will be considered and flexible work arrangements are possible.

OBSI offers a competitive total rewards package including strong base pay, variable incentive programs, comprehensive group benefits program and a company contributed pension program.

OBSI invests in employees by offering career progression and opportunities for learning and development.

Become a part of a world class ombudsman organization that all Canadians can be proud of.

OBSI strives to provide equal opportunity to qualified individuals with all abilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at [e-mail].

While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates.