Senior Analyst, Supply Chain Claims & Compliance

myview; Brampton; On-site; CAD 68,000 - 94,000; Full time

Job summary

Loblaw Companies Limited in Canada seeks a Senior Analyst, Supply Chain Claims & Compliance, to support management and resolution of claims across our retail and distribution network. Reporting to the Sr.

Manager, National Claims Compliance, this role provides analytical insight to improve processes, strengthen controls, and minimize financial risk. The successful candidate will demonstrate strong analytical skills, business judgment, and the ability to manage complex priorities independently in

Qualifications

• Progressive experience in claims, compliance, supply chain, analytics, or a related field.
• Post-secondary degree or diploma in Business, Economics, Supply Chain, or a related discipline.
• Strong analytical and problem-solving abilities with root cause analysis and trend identification.
• Excellent communication and presentation skills across all levels of the organization.
• Detail-oriented and able to work independently in a fast-paced environment.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office; SAP and Appian are assets.
• Experience with complex databases is an asset.
• Solid understanding of retail, distribution, logistics, or supply chain operations.
• Collaborative team player with a willingness to learn and share knowledge.

Responsibilities

• Manage complex and escalated claims from intake through resolution, ensuring accuracy, timeliness, and compliance.
• Monitor claims activity to identify control gaps, financial risks, and compliance concerns.
• Analyze claims data, trends, and financial impacts, and maintain key reporting metrics.
• Conduct root cause analysis and recommend improvements to reduce claims and losses.
• Partner with Operations, Distribution, Logistics, Finance, and other teams to resolve issues.
• Provide subject matter expertise on claims policies, processes, systems, and controls.
• Identify opportunities to simplify processes, strengthen controls, automate activities, and improve efficiency.

Skills

Claims experience

Analytical skills

Communication skills

Independent work

Multitasking

Education

Post-secondary degree in Business, Economics, or Supply Chain

Tools

Excel

Access

SAP

Appian

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are seeking an experienced and detail-oriented Senior Analyst, Supply chain Claims & Compliance, to support the management and resolution of claims across our retail and distribution network.

Reporting to the Sr. Manager, National Claims Compliance, the Senior Analyst will serve as a subject matter expert, providing analytical insight and guidance to improve processes, strengthen controls, and minimize financial risk. The successful candidate will demonstrate strong analytical skills, effective business judgment, and the ability to independently manage complex priorities.

What You’ll Do

• Manage complex and escalated claims from intake through resolution, ensuring accuracy, timeliness, and compliance.
• Monitor claims activity to identify control gaps, financial risks, and compliance concerns, escalating significant issues as required.
• Analyze claims data, trends, and financial impacts, and maintain key reporting metrics.
• Conduct root cause analysis and recommend improvements to reduce claims, financial loss, and operational inefficiencies.
• Partner with Operations, Distribution, Logistics, Finance, and other teams to investigate and resolve claims-related issues.
• Provide subject matter expertise on claims policies, processes, systems, and controls.
• Identify opportunities to simplify processes, strengthen controls, automate activities, and improve overall efficiency.

What You’ll Bring

• Progressive experience in claims, compliance, supply chain, analytics, or a related field.
• Post-secondary degree or diploma in Business, Economics, Supply Chain, or a related discipline.
• Demonstrated analytical and problem-solving skills, including root cause analysis, trend identification, and development of actionable insights.
• Effective communication, interpersonal, facilitation, and presentation skills, with the ability to engage across all levels of the organization.
• Excellent attention to detail with the ability to work independently in a fast-paced and evolving environment.
• Proven ability to manage multiple priorities, balance competing demands, and meet deadlines.
• Proficiency in Microsoft Office, including Excel and Access; experience with SAP and Appian is considered an asset.
• Experience in creating or maintaining complex databases is also an asset.
• Sound understanding of business processes and retail, distribution, logistics, or supply chain operations.
• Collaborative team player committed to continuous learning, knowledge sharing, and supporting the development of others.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l'embauche :

$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)