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RBC is seeking a Senior Analyst – AI Models Risk and Governance in Toronto to accelerate GenAI initiatives while maintaining robust risk controls. You will partner with IT, Risk, and business stakeholders to shape governance, documentation, and certification processes for AI-powered solutions within the IVR & Shared Services team.
You will drive the development of risk metrics, dashboards, and enablement programs to balance innovation with regulatory compliance in a fast-paced banking
Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team delivers cutting edge technology solutions for a rapidly-changing Contact Centre landscape.
What is the opportunity? Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team delivers cutting edge technology solutions for a rapidly-changing Contact Centre landscape.
As a Senior Analyst – AI Models Risk and Governance, you are the strategic accelerator that takes our initiatives from concept to real world. You will provide sound risk advisory and compliance services to help navigate the ever-evolving risk landscape for Gen AI initiatives within the IVR & Shared Services team. Think of yourself as the high-speed rail that allows our team to move fast while ensuring our AI-driven solutions are both groundbreaking and risk compliant.
This role is a unique opportunity to bridge the gap between IT, Business, and Risk, collaborating with top-tier stakeholders to architect the future of digital banking. If you’re a dynamic go-getter, passionate about AI, and shaping the future of Gen AI driven initiatives within Contact Centre, this is your playground.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
AI Risk Management, Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Emerging Technologies, Industry Knowledge, Information Security, Internal Controls, Interpersonal Relationship Management, Product Management, Product Services, Risk Management, Strategic Thinking
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Toronto
Canada
37.5
Full time
TECHNOLOGY AND OPERATIONS
Regular
Salaried
2026-09-15
2026-10-15
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.