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RBC, a leading financial services provider in Canada, seeks a Senior Analyst – AI Models Risk and Governance to bridge IT, business, and risk. You will shape GenAI risk strategy within the IVR & Shared Services team and ensure compliant, innovative AI solutions for the bank’s digital experiences.
You will partner with stakeholders to design governance, risk and compliance processes, drive automated monitoring, and champion the Centre of Enablement for model risk across the organization.
Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team delivers cutting edge technology solutions for a rapidly-changing Contact Centre landscape.
As a Senior Analyst – AI Models Risk and Governance, you are the strategic accelerator that takes our initiatives from concept to real world. You will provide sound risk advisory and compliance services to help navigate the ever-evolving risk landscape for Gen AI initiatives within the IVR & Shared Services team. Think of yourself as the high-speed rail that allows our team to move fast while ensuring our AI-driven solutions are both groundbreaking and risk compliant.
This role is a unique opportunity to bridge the gap between IT, Business, and Risk, collaborating with top-tier stakeholders to architect the future of digital banking. If you’re a dynamic go-getter, passionate about AI, and shaping the future of Gen AI driven initiatives within Contact Centre, this is your playground.
Model Risk, Governance and Compliance Management: Be theAI compliance trailblazer, ensuring all GenAI use cases meet regulatory standards while closing risk findings within the allotted remediation timeframes.
Model Performance Framework: Partner with business teams to definekey performance metricsand build astate-of-the-art dashboardthat tracks model performance and trends in real time.
Risk Management: Forgestrategic allianceswith the Enterprise Model Risk Management (EMRM) team to streamline certification processes, making GenAI projects smoother and more efficient.
Risk Documentation and Remediation: Guide teams through model risk compliance with a focus on innovation, leveragingLLMs and agentic workflowsto streamline documentation and summarize the risk landscape for executive audiences.
Risk Monitoring and Automation: Partner with stakeholders to implement control testing/monitoring automation where possible, driving efficiencies for coverage/assurance.
Centre of Enablement: Champion the establishment of the Model Risk and Governance Centre of Enablement for Advice Centre & Branch Technology, serving as its spokesperson and steward, leading knowledge-sharing initiatives that empower engineering speed while ensuring uncompromising compliance.
A bold passion forAI and emerging technologies, with a vision for how they can transform risk governance.
3-5 yearsof accelerated, high-impact experience inproduct management, information security or risk management, with a track record of turning complex regulatory challenges into engineering enablement.
Creative problem-solving skills, positive energy,and the ability to challenge the status quo to constantly innovate and streamline processes.
Expertise in IT risk assessments, using frameworks, policies, and industry best practices to drive tangible results.
Strong analytical, communication, and leadership skills, with the ability to inspire and guide cross-functional, agile teams.
Advocacy forSafe AI adoptionand a deep understanding of best practices.
The ability totranslate technical jargon into actionable insightsfor stakeholders at all levels.
Astrategic mindsetand excellent interpersonal skills to thrive in a fast-paced, collaborative environment.
Experience withAgile deliveryand a love for dynamic, iterative workflows.
Familiarity withRBC’s Enterprise Model Risk Policiesand a desire to shape their future.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
AI Risk Management, Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Emerging Technologies, Industry Knowledge, Information Security, Internal Controls, Interpersonal Relationship Management, Product Management, Product Services, Risk Management, Strategic Thinking
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: TECHNOLOGY AND OPERATIONS
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-09-15
Application Deadline: 2026-10-15