Senior AI Engineer — Agentic AI for Proactive Support

RouteThis; Kitchener; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive compensation

Stock options

Supportive work environment

Job summary

A SaaS company is seeking a Senior AI Developer to revolutionize technical support through AI solutions. You will build agentic systems for resolving connectivity issues, evaluate LLMs for safety and performance, and mentor a team of engineers. The role demands hands-on experience in AI product development, strong understanding of LLM techniques, and the ability to work in a fast-paced environment. The company offers competitive compensation and stock options in a flexible, supportive work culture across Canada.

Qualifications

• Hands-on experience in building AI-powered products.
• Familiarity with techniques like hallucination detection and prompt tuning.
• Experience in startup environments focusing on ownership.

Responsibilities

• Build AI systems solving connectivity problems.
• Lead LLM evaluation for safety and performance.
• Guide engineers in developing agentic systems.

Skills

AI-powered products experience

LLM evaluation techniques

Multi-modal inputs understanding

Software system design

Coaching and mentoring skills

Voice UX experience

Tools

AWS

Python

Node.js

React

Job description

A SaaS company is seeking a Senior AI Developer to revolutionize technical support through AI solutions. You will build agentic systems for resolving connectivity issues, evaluate LLMs for safety and performance, and mentor a team of engineers. The role demands hands-on experience in AI product development, strong understanding of LLM techniques, and the ability to work in a fast-paced environment. The company offers competitive compensation and stock options in a flexible, supportive work culture across Canada.