Senior AI & Digital Programs Lead (Hybrid)

Konrad; Toronto; Hybrid; CAD 100,000 - 115,000; Full time

Benefits offered by this job

Socials, Outings & Retreats

Retirement Planning

Parental Leave Program

Culture of Learning & Development

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Job summary

Konrad is seeking a Senior Specialist, Digital to lead and orchestrate multi-stream programs spanning digital and AI initiatives. You will align client goals with cross-functional teams across Strategy, UX Design, and Technology, ensuring on-time delivery and value realization.

The role requires strategic thinking, budget oversight, and a track record of managing senior stakeholders in a consulting environment. Hybrid work is available with flexible arrangements.

Qualifications

• 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment.
• Proven success managing large-scale, cross-functional digital programs (design and/or technology).
• Strong mastery of project management methodologies and portfolio management best practices.
• Proven ability to manage complex budgets, resource allocation, and program scope effectively.
• Strong track record in executive-level communication and stakeholder management.

Responsibilities

• Lead and manage complex, multi-stream digital and AI programs, ensuring the successful delivery of integrated digital solutions
• Own the program lifecycle, including high-level roadmapping, resourcing strategies, financial oversight, and scope management across multiple workstreams
• Drive delivery excellence across cross-functional teams (Strategy, UX Design, and Technology), fostering collaboration and removing high-level blockers
• Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
• Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
• Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
• Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
• Oversee the structure of presentations, program reports, and other key client-facing deliverables, leveraging AI tools to optimize workflow efficiency

Skills

Program management

Stakeholder management

Executive communication

Portfolio management

Agile methodologies

Cross-functional leadership

Data-driven decision making

Strategic thinking

Job description

Konrad is seeking a Senior Specialist, Digital to lead and orchestrate multi-stream programs spanning digital and AI initiatives. You will align client goals with cross-functional teams across Strategy, UX Design, and Technology, ensuring on-time delivery and value realization.

The role requires strategic thinking, budget oversight, and a track record of managing senior stakeholders in a consulting environment. Hybrid work is available with flexible arrangements.