Senior Advisor, System and infrastructure operations, Maintenance and development

Desjardins; Montreal (administrative region); On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking a senior systems and infrastructure operations advisor to design, configure, administer, maintain and upgrade networks, management systems and database servers in line with the organization’s needs.

You will lead development projects, analyze client needs, guide teams, and ensure solutions satisfy user needs, architecture constraints and business goals through collaboration with diverse stakeholders.

Qualifications

• Bachelor's degree in a related field.
• A minimum of six years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsibilities

• Lead specialized development projects, initiatives and activities that significantly impact the entire organization.
• Analyze client needs and advise to help plan, develop, execute and monitor strategic projects.
• Guide the analysis work of development teams and solve operational issues while satisfying user needs and architecture constraints.
• Update policies, standards, models, and operational solutions to support strategic projects.
• Identify, analyze and diagnose major issues and make recommendations to decision‑making bodies.
• Represent the unit before decision‑making bodies.
• Represent Desjardins’s position when making agreements with external partners.

Skills

Leadership

Strategic thinking

Interpersonal savvy

Stakeholder coordination

Analytical mindset

Action oriented

Education

Bachelor's degree in a related field

Job description

As a senior systems and infrastructure operations, maintenance and development advisor, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization's needs. You provide leadership to clients and practitioners on development projects and complex, innovative strategic initiatives, including the development of IT systems, programs and applications and corrective action identification. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as integrator, specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to :

• Lead specialized development projects, initiatives and activities that significantly impact the entire organization
• Analyze client needs and advise your clients to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Guide the analysis work of development teams and solve operational issues that arise during projects, ensuring that proposed solutions are consistent and satisfy user needs, system architecture constraints and other restrictions
• Update policies, standards, models, operational solutions and programs to support your unit’s strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision‑making bodies
• Represent your unit before decision‑making bodies
• Represent Desjardins’s position when making agreements with external partners and organizations.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)