Senior Advisor, Quality & Performance, Real Estate Group

National Bank of Canada; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Advisor in the Real Estate Quality & Performance group to strengthen underwriting quality and develop practical solutions that support excellence across our Real Estate Financing business. You’ll leverage commercial underwriting expertise to influence best practices and risk management.

Reporting to the Senior Director, you’ll review files, advise on complex financing structures, analyze trends, and contribute to coaching and policy enhancements

Qualifications

• Bachelor's degree in a related field and 5+ years of relevant experience.
• At least 3 years of experience in commercial underwriting.
• Strong experience in commercial real estate financing and complex financing structures.
• Solid understanding of credit risk principles, underwriting standards, and financing solutions.
• Knowledge of CMHC programs and CRE lending practices is an asset.

Responsibilities

• Review commercial real estate financing files and client strategies to assess underwriting quality and promote sound risk management.
• Act as a trusted advisor to underwriting and sales teams by supporting structuring of complex or non-standard transactions.
• Analyze quality trends, business needs, and performance indicators to identify opportunities for improvement.
• Support the development and delivery of coaching, training, and knowledge-sharing initiatives.
• Contribute to the development, implementation, and enhancement of policies, processes, tools, and best practices.
• Collaborate across Canada to influence stakeholders and drive underwriting excellence.

Skills

Accountability

Client-focused

Communication

Diversity & Inclusion

Driving Results

Emotional Intelligence

Empathy

Humility

Initiative

Learning Agility

Resiliency

Teamwork

Education

Bachelor's degree in related field

Job description

A career as a Senior Advisor in the Quality & Performance team at National Bank means acting as a specialist who strengthens underwriting quality and develops practical solutions that support excellence across our Real Estate Financing business. This role allows you to leverage your commercial underwriting expertise and deep understanding of complex real estate financing transactions to influence best practices, support business growth, and contribute to the success of one of the Bank's fastest-growing sectors.

Your role

• Review commercial real estate financing files and client strategies to assess underwriting quality, provide constructive recommendations, and promote consistency and sound risk management practices.
• Act as a trusted advisor to underwriting and sales teams by supporting the structuring of complex or non-standard financing transactions and identifying tailored solutions.
• Analyze quality trends, business needs, and performance indicators to identify opportunities for continuous improvement and operational efficiency.
• Support the development and delivery of targeted coaching, training, and knowledge-sharing initiatives that strengthen underwriting expertise across the business.
• Contribute to the development, implementation, and enhancement of policies, processes, tools, and best practices aligned with the Bank's strategic objectives.
• Collaborate with partners across Canada and influence stakeholders to drive underwriting excellence, consistency, and a strong risk culture.

Your team

The Real Estate Quality & Performance Group is a specialized team within National Bank's Commercial & Private Banking 1859 sector. The team plays a key role in supporting underwriting excellence, continuous improvement, and knowledge development across the Real Estate Financing business.

You will report to the Senior Director, Quality & Performance, Real Estate Financing and work alongside more than 250 specialized real estate financing professionals across Canada.

While the team is established in Montreal and British Columbia, we are continuing to grow our presence in Alberta and are looking for an experienced professional to help support this expansion.

This position can be based in Calgary or Edmonton and offers a flexible hybrid work environment that combines collaboration, autonomy, and opportunities to work with colleagues across the country.

At National Bank, we place people first and are committed to helping you continuously develop your career through personalized learning, coaching, mentoring, and internal mobility opportunities.

Prerequisites

• Bachelor's degree in a related field and a minimum of 5 years of relevant experience.
• At least 3 years of experience in commercial underwriting.
• Strong experience in commercial real estate financing and the analysis of complex financing structures.
• Solid understanding of credit risk principles, underwriting standards, and financing solutions.
• Knowledge of CMHC programs and commercial real estate lending practices is considered an asset.
• Strong analytical skills, critical thinking, and sound professional judgment.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong collaboration and relationship-building skills with the ability to influence internal partners.
• Excellent communication, coaching, and knowledge-sharing abilities.
• Demonstrated adaptability, curiosity, and a continuous improvement mindset.

Languages: French, English

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Required skills: Accountability, Client-focused, Communication, Diversity & Inclusion, Driving Results, Emotional Intelligence, Empathy, Humility, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!