Senior Advisor, Quality & Performance, Real Estate Group

Banque Nationale du Canada; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Advisor in the Real Estate Quality & Performance Group to strengthen underwriting quality and drive best practices across our Real Estate Financing business. You will review commercial real estate files and advise underwriting and sales teams to ensure consistent risk management.

You will analyze quality trends, support coaching initiatives, and help develop policies, tools, and processes aligned with strategic objectives while collaborating with

Qualifications

• Bachelor's degree in a related field and minimum of 5 years of relevant experience.
• At least 3 years of experience in commercial underwriting.
• Strong experience in commercial real estate financing and the analysis of complex financing structures.
• Solid understanding of credit risk principles, underwriting standards, and financing solutions.
• Knowledge of CMHC programs and commercial real estate lending practices is considered an asset.
• Strong analytical skills, critical thinking, and sound professional judgment.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong collaboration and relationship-building skills with the ability to influence internal partners.
• Excellent communication, coaching, and knowledge-sharing abilities.
• Demonstrated adaptability, curiosity, and a continuous improvement mindset.

Responsibilities

• Review commercial real estate financing files and client strategies to assess underwriting quality, provide constructive recommendations, and promote consistency and sound risk management practices.
• Act as a trusted advisor to underwriting and sales teams by supporting the structuring of complex or non-standard financing transactions and identifying tailored solutions.
• Analyze quality trends, business needs, and performance indicators to identify opportunities for continuous improvement and operational efficiency.
• Support the development and delivery of targeted coaching, training, and knowledge-sharing initiatives that strengthen underwriting expertise across the business.
• Contribute to the development, implementation, and enhancement of policies, processes, tools, and best practices aligned with the Bank's strategic objectives.
• Collaborate with partners across Canada and influence stakeholders to drive underwriting excellence, consistency, and a strong risk culture.

Skills

Commercial underwriting

Real estate financing

Credit risk principles

Analytical skills

Communication

Coaching

Team collaboration

Education

Bachelor's degree in a related field

Job description

Hybrid

Job number

35450

Category

Senior Professional

Status: Permanent

Schedule: Full-Time

10-Sep-2026

Area(s) of interest: Advisory services, Commercial banking

A career as a Senior Advisor in the Quality & Performance team at National Bank means acting as a specialist who strengthens underwriting quality and develops practical solutions that support excellence across our Real Estate Financing business. This role allows you to leverage your commercial underwriting expertise and deep understanding of complex real estate financing transactions to influence best practices, support business growth, and contribute to the success of one of the Bank's fastest-growing sectors.

Your role

• Review commercial real estate financing files and client strategies to assess underwriting quality, provide constructive recommendations, and promote consistency and sound risk management practices.
• Act as a trusted advisor to underwriting and sales teams by supporting the structuring of complex or non-standard financing transactions and identifying tailored solutions.
• Analyze quality trends, business needs, and performance indicators to identify opportunities for continuous improvement and operational efficiency.
• Support the development and delivery of targeted coaching, training, and knowledge-sharing initiatives that strengthen underwriting expertise across the business.
• Contribute to the development, implementation, and enhancement of policies, processes, tools, and best practices aligned with the Bank's strategic objectives.
• Collaborate with partners across Canada and influence stakeholders to drive underwriting excellence, consistency, and a strong risk culture.

Your team

The Real Estate Quality & Performance Group is a specialized team within National Bank's Commercial & Private Banking 1859 sector. The team plays a key role in supporting underwriting excellence, continuous improvement, and knowledge development across the Real Estate Financing business.

You will report to the Senior Director, Quality & Performance, Real Estate Financing and work alongside more than 250 specialized real estate financing professionals across Canada. While the team is established in Montreal and British Columbia, we are continuing to grow our presence in Alberta and are looking for an experienced professional to help support this expansion.

This position can be based in Calgary or Edmonton and offers a flexible hybrid work environment that combines collaboration, autonomy, and opportunities to work with colleagues across the country.

At National Bank, we place people first and are committed to helping you continuously develop your career through personalized learning, coaching, mentoring, and internal mobility opportunities.

Prerequisites

• Bachelor's degree in a related field and a minimum of 5 years of relevant experience.
• At least 3 years of experience in commercial underwriting.
• Strong experience in commercial real estate financing and the analysis of complex financing structures.
• Solid understanding of credit risk principles, underwriting standards, and financing solutions.
• Knowledge of CMHC programs and commercial real estate lending practices is considered an asset.
• Strong analytical skills, critical thinking, and sound professional judgment.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong collaboration and relationship-building skills with the ability to influence internal partners.
• Excellent communication, coaching, and knowledge-sharing abilities.
• Demonstrated adaptability, curiosity, and a continuous improvement mindset.

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Skills

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Communication Diversity & Inclusion Driving Results Emotional Intelligence Teamwork Accountability Client-focused Empathy Initiative Learning Agility Resiliency Humility

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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