Senior Advisor, Product administration

Desjardins; Quebec; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance with telemedicine

Health & wellness expense reimburse.

Telework equipment

Job summary

Desjardins is seeking a product administration advisor for a 12-month temporary assignment. You will provide administrative support to Desjardins components and help administer specialized products and member/client accounts.

You will diagnose issues, develop objectives, analyze data and carry out projects with extensive coordination across stakeholders. The role requires a Bachelor’s degree, at least four years of relevant experience, and proficiency in French with intermediate English.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum of four years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• French language knowledge is required.
• Intermediate English knowledge due to duties and tools or interactions with English-speaking partners, members and/or clients.

Responsibilities

• Diagnose issues, challenges and needs to determine target outcomes.
• Develop and help implement objectives, solutions and action plans.
• Analyze data, conduct studies, make recommendations and write reports.
• Carry out projects and initiatives related to your line of work.
• Advise and assist practitioners and the organization’s units regarding your line of work.

Skills

Analytical skills

Interpersonal Savvy

Nimble learning

Customer Focus

Business insight

Education

Bachelor’s degree in a related field

Job description

Temporary position for 12 month.

As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners as part of intervention and development initiatives. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs to determine target outcomes
• Develop and help implement objectives, solutions and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Carry out projects and initiatives related to your line of work
• Advise and assist practitioners and the organization’s units regarding your line of work

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  Action oriented, Ambiguity, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

DGOPP-QC-FISA (00004) (2014-10-22 - )

Job Family

Administration (FG)