Senior Advisor, Operational efficiency

Desjardins; Lévis; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Pension plan

Group insurance

Telemedicine

Health & wellness reimbursement

Telework equipment

Job summary

Desjardins is seeking a senior operational efficiency advisor to design and improve business processes for enhanced operational efficiency. You will lead complex strategic initiatives across multiple sectors and influence direction at senior levels.

Required are a Bachelor's degree and at least eight years of relevant experience, with knowledge of French. The role emphasizes policy development, cross‑functional collaboration, and executive advisory responsibilities.

Qualifications

• Bachelor's degree in a related field and strong strategic capabilities.
• A minimum of eight years of relevant experience in advisory or transformation roles.
• Proficiency in French is required and knowledge of other languages is a plus.

Responsibilities

• Advise clients and partners to help position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support the unit's initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies
• Monitor the industry to anticipate trends and develop best practices
• Represent the unit before senior management committees and decision-making bodies
• Represent and negotiate on behalf of Desjardins with external partners

Skills

Action oriented

Customer Focus

Interpersonal Savvy

Nimble learning

Strategic mindset

Differences

Education

Bachelor's degree in a related field

Job description

Required

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision‑making bodies. More specifically, you will be required to:

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies
• Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization
• Represent your unit before senior management committees and decision‑making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)