Senior Telecommunications Advisor

Desjardins Group; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a senior systems and infrastructure advisor to enhance IT efficiency through innovative design and management of computer networks and database servers. In this pivotal role, you will lead teams, coordinate complex projects, and ensure alignment with organizational goals. Your expertise will guide decision-making and quality assurance, making you a key resource for stakeholders across various fields. This role offers a chance to impact strategic initiatives while enjoying competitive benefits, including a defined benefit pension plan and flexible vacation. If you are action-oriented and customer-focused, this opportunity is perfect for you.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of six years of relevant experience in IT operations and infrastructure.
• Strong knowledge in project management and risk analysis.

Responsibilities

• Plan and supervise deliverables for application and technology components.
• Analyze risks and develop strategies for project impacts.

Skills

Project Management

Risk Analysis

Interpersonal Skills

Customer Focus

Nimble Learning

Education

Bachelor's degree in a related field

Job description

As a senior systems and infrastructure operations, maintenance and development advisor, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs. You provide leadership to practitioners and development teams on business relations, development projects and complex, innovative strategic initiatives, including updates, incident prevention, quality assurance and post-correction maintenance. Your initiatives require extensive knowledge of your specialty area. You make recommendations regarding the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:

• Plan deliverables for the application and technology component. Estimate project costs, taking into account issues, complexity, practitioners and tie-ins with other projects.

• Supervise and coordinate contributors involved in delivering the application and technology component. Ensure team performance and quality control and identify project-specific standards, methods and procedures.

• Coordinate deliverables for the application and technology component. Ensure agreements, budgets and timelines are respected. Ensure performance and alignment with priorities.

• Analyze risks and impacts for the application and technology component and develop strategies to address them.

• Work with the project leader to manage change requests, solution testing and the implementation strategy for the application and technology component. Ensure availability of the application layer of infrastructure platforms.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of six years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Plans and aligns