Telecommunications Advisor

Desjardins Group; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as an Advisor in System and Infrastructure Operations. In this dynamic role, you will enhance IT efficiency by designing and maintaining computer networks and management systems. You will collaborate with various stakeholders, providing expert advice and solutions to optimize operations. This position offers a competitive salary, flexible vacation, and a defined benefit pension plan, ensuring a stable and rewarding career path. If you are passionate about technology and problem-solving, this opportunity is perfect for you.

Benefits

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Telework equipment reimbursement

Qualifications

• 4+ years of relevant experience in IT operations and infrastructure.
• Ability to analyze data and make recommendations.

Responsibilities

• Diagnose and address development teams’ issues and needs.
• Coordinate the delivery of IT solutions and analyze data.

Skills

Analytical Skills

Interpersonal Skills

Problem Solving

Education

Bachelor's degree in a related field

Job description

As an Advisor, System and infrastructure operations, maintenance and development, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs. You advise and assist clients and partners as part of intervention and development initiatives related to incident prevention, corrective action, IT infrastructure updates, rollout and post-rollout. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. You serve as subject matter expert for your unit, clients and partners. More specifically, you will be required to:

• Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes. Develop and implement objectives, processes, methods, development tools, solutions and action plans

• Coordinate the delivery of IT solutions

• Analyze data, conduct studies, make recommendations and write reports.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of four years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-05-14