Senior Administrative Specialist

Best Buy Canada; Merville; On-site; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Employee discounts

Competitive compensation & benefits

Flexible schedules

Supportive leadership

Inclusive team

Training & certifications

Job summary

Best Buy Canada is hiring a senior administrative specialist to support daily store operations, including customer service at the checkout and counter. You will help lead team members, assist with hiring, and manage employee records and training in a fast-paced retail environment.

The role emphasizes adaptability, a customer-first mindset, and ensuring inclusive, safe, and enjoyable workplace culture. Competitive compensation and benefits apply, with flexible scheduling based on business needs.

Qualifications

• 1–2 years’ experience in retail.
• Ability to maintain administration procedures efficiently and accurately.
• Enthusiasm to assist customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.
• Commitment to an inclusive safe and fun working environment.

Responsibilities

• Create an amazing customer experience at the checkout or customer service counter.
• Assist with leading and training team members.
• Help customers retrieve their products and respond to their questions.
• Assist with hiring (screening candidates, scheduling interviews, onboarding).
• Monitor and maintain employee records, hours, and training completion.

Skills

Retail experience

Administration procedures

Customer service

Adaptability

Inclusive workplace

Job description

You’ll love it here! We are hiring immediately for a senior administrative specialist. In this role, you will support the day-to-day administrative needs at the store.

Join us and grow your career with our retail team as a senior administrative specialist.

What you’ll do:

• Create an amazing customer experience at the checkout or the customer service counter
• Assist with leading and training team members
• Help customers retrieve their products and respond to their questions
• Assist with hiring (screening candidates, scheduling interviews, and onboarding new hires)
• Monitor and maintain employee records, hours, and training completion

What we’re looking for:

• 1 to 2 years’ experience in retail
• Ability to maintain administration procedures efficiently and accurately
• Enthusiasm to assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining an inclusive safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (sr. product process specialist, sr. advisor, sr. merchandiser) or development roles (team lead, assistant store leader, store leader).

Base pay range

Hourly pay rate: $20.08 - $23.59

Pay may vary by province. Pay listed is for the location advertised.

Building D, Unit 1, 3245 Cliffe Avenue, Courtenay, BC V9N 2L9

This posting is for a vacancy.

Location/Region: Merville, BC