Senior Retail Sales & Technical Service Associate
Best Buy Canada
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
Best Buy Canada in Victoria, BC is hiring for a Senior Retail Sales & Technical Service Associate to deliver expert product guidance and technical support to customers. The role focuses on greeting customers, assisting with device setup, diagnostics, and repairs, and creating exceptional customer experiences.
You will also help train and mentor teammates while promoting the latest technology and Best Buy services. The position offers full-time hours with competitive compensation and benefits.
Qualifications
- 1+ years’ retail experience in a technical customer service or retail sales associate role
- Enthusiasm to welcome and assist customers
- Flexibility to adapt to dynamic situations in a fast-paced environment
- A commitment to maintaining a safe and fun working environment
- Excellent communication skills
Responsibilities
- Provide information and expert advice to customers on Best Buy products and services
- Assist customers with signing in their devices for setup, diagnostics, and repairs
- Create an amazing customer experience
- Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
- Assist with training and mentoring team members
Skills
Job description
Best Buy Canada Victoria , BC
NEW
Full Time
You’ll love it here! We are hiring immediately for a senior retail sales & technical service associate, which we call a senior agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.
Join us and grow your career with our retail team as a senior retail sales & technical service associate.
Provide information and expert advice to customers on Best Buy products and services
Assist customers with signing in their devices for setup, diagnostics, and repairs
Create an amazing customer experience
Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
Assist with training and mentoring team members
1+ years’ retail experience in a technical customer service or retail sales associate role
Enthusiasm to welcome and assist customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
We are looking for people just like you.
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Hourly pay rate: $20.08 - $23.59
You’ll love it here! We are hiring immediately for a senior retail sales & technical service associate, which we call a senior agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.
Join us and grow your career with our retail team as a senior retail sales & technical service associate.
Provide information and expert advice to customers on Best Buy products and services
Assist customers with signing in their devices for setup, diagnostics, and repairs
Create an amazing customer experience
Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
Assist with training and mentoring team members
1+ years’ retail experience in a technical customer service or retail sales associate role
Enthusiasm to welcome and assist customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Excellent communication skills
Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
We are looking for people just like you.
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Hourly pay rate: $20.08 - $23.59
Pay may vary by province. Pay listed is for the location advertised.
779 McCallum Drive, Victoria, BC V9B 6A2
This posting is for a vacancy.
Location/Region: Victoria, British Columbia
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
