Senior Administrative Specialist

Best Buy; Courtenay; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Benefits

Flexible schedules

Supportive leadership

Inclusive team

Training programs

Job summary

Best Buy Canada is hiring immediately for a senior administrative specialist to support the day-to-day needs of the store and help the retail team run smoothly. You’ll create an amazing customer experience at checkout or the customer service counter, assist with hiring and training, and maintain employee records, hours and training completion.

This is a great opportunity to grow your career within a dynamic tech retailer.

Qualifications

• 1–2 years in retail or similar customer-facing environment.
• Ability to maintain administration procedures efficiently and accurately.
• Enthusiasm to assist customers.
• Flexibility to adapt to a fast-paced environment.
• Commitment to maintaining an inclusive, safe and fun working environment.

Responsibilities

• Create an amazing customer experience at the checkout or the customer service counter.
• Assist with leading and training team members.
• Help customers retrieve their products and respond to their questions.
• Assist with hiring (screening candidates, scheduling interviews, and onboarding new hires).
• Monitor and maintain employee records, hours, and training completion.

Skills

Retail experience

Customer service

Administration procedures

Team training

Flexibility

Job description

You’ll love it here! We are hiring immediately for a senior administrative specialist. In this role, you will support the day-to-day administrative needs at the store. Join us and grow your career with our retail team as a senior administrative specialist.

What you’ll do:

• Create an amazing customer experience at the checkout or the customer service counter
• Assist with leading and training team members
• Help customers retrieve their products and respond to their questions
• Assist with hiring (screening candidates, scheduling interviews, and onboarding new hires)
• Monitor and maintain employee records, hours, and training completion

What we’re looking for:

• 1 to 2 years’ experience in retail
• Ability to maintain administration procedures efficiently and accurately
• Enthusiasm to assist customers
• Flexibility to adapt to dynamic situations in a fast‑paced environment
• A commitment to maintaining an inclusive safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in similar roles (sr. product process specialist, sr. advisor, sr. merchandiser) or development roles (team lead, assistant store leader, store leader).

Base pay range Hourly pay rate: $20.08 - $23.59 Pay may vary by province. Pay listed is for the location advertised.

Building D, Unit 1, 3245 Cliffe Avenue, Courtenay, BC V9N 2L9

This posting is for a vacancy. At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.