Senior Administrative Assistant

RPMGlobal; Vancouver; On-site; CAD 59,000 - 80,000; Full time

Job summary

A leading professional services firm based in Vancouver is seeking a Senior Administrative Assistant to provide comprehensive administrative support and enhance client relations. This role includes managing client files, preparing documentation, and assisting with various tasks to ensure service excellence. Ideal candidates will possess strong organizational and communication skills, with a focus on detail-oriented client support. The firm offers a vibrant culture and competitive salary with benefits.

Benefits

Profit sharing

Flex days

RRSP contributions

Wellness benefits

Concierge-like benefits

Work from anywhere in Canada in the summer for 4 weeks

Qualifications

• Solid organizational skills including attention to detail and multi-tasking skills.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Proven experience in providing exceptional client service.

Responsibilities

• Managing electronic and paper-based client files and compilation of tax returns.
• Participating in development of internal systems and processes.
• Identifying cross-service line opportunities.

Skills

Organizational skills

Attention to detail

Customer-oriented attitude

Advanced communication

Negotiation skills

Problem-solving attitude

Initiative

Sound judgment

Tools

MS Suite

Visio

Adobe Acrobat

Job description

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

As a Senior Administrative Assistant your responsibilities will include :

Administrative Support

• Managing electronic and paper-based client files and compilation of tax returns
• Preparing documents including correspondence, reports and presentations
• Participating in development of internal systems and processes
• Planning of Specialty Tax Service Line events
• Preparing for client meetings
• Managing calendars
• Managing expense reports
• Using STAR practice management applications to ensure proper record keeping
• Drafting client invoices
• Using oneView application to track and report on client relationship management initiatives
• Other duties as assigned

Client Relations

• Identifying cross-service line opportunities
• Creating plan with Partner to identify and action new client opportunities
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Suggesting solutions and innovative ideas to meet client needs
• Collaborating with internal teams to address customers’ needs

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick :

• Solid organizational skills including attention to detail and multi-tasking skills
• Advanced working knowledge of MS Suite, Visio, Adobe Acrobat, social media, etc.
• A customer-oriented attitude
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation skills with a problem-solving attitude
• Innovative thinking, sound judgment, and adaptable to service needs
• Proven experience in providing exceptional client service
• Takes initiative and direction and is a self-directed learner
• Ability to multi-task and meet multiple and / or unexpected deadlines in a demanding environment
• Demonstrates sound judgment regarding confidential and sensitive matters
• Available to work overtime during peak tax filing seasons, particularly March, April and June

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we’re committed to ensuring our compensation practices are fair, equitable and competitive. To get the conversation started, we’re happy to share that our current base salary for this role ranges from $59,000-$80,000 in Vancouver, BC. If this role is available in another location(s), the associated salary range in that location(s) may vary based on relevant factors, including geography.

Are you ready to Discover Your Purple?

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