Senior Account Manager Restructuring

National Bank of Canada; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program, including

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada seeks a Senior Account Manager, Restructuring within the Commercial High Risk Loan Management Unit to act as a restructuring expert for a commercial financing portfolio. Your client service, negotiation, and risk management skills will help reduce credit losses and improve the client experience.

You will assess risk, develop strategies for defaulted loans, support clients back to profitability, communicate with stakeholders, and monitor portfolio quality.

Qualifications

• Bachelor's degree and 7–10 years of relevant experience.
• Experience as Agribusiness/Commercial Account Manager or in Commercial credit risk management is required.
• Mastery of Commercial products, guarantees and processes.

Responsibilities

• Assess risk and develop restructuring strategies for defaulted/deteriorating loans and make credit recommendations.
• Support and supervise clients to restore profitability.
• Maintain effective communications and negotiate terms with stakeholders.
• Monitor the portfolio to maintain quality.
• Act as an expert with different sectors of the Bank.
• Promote a win-win client approach.

Skills

Negotiation skills

Agility

Client centricity

Prioritization

Travel readiness

Languages: French & English

Artificial Intelligence

Cybersecurity

Diversity & Inclusion

Empathy

Initiative

Learning Agility

Resiliency

Teamwork

Education

Bachelor's degree in administration, accounting or related field

Job description

A career as a Senior Account Manager, Restructuring in the Commercial High Risk Loan Management Unit at National Bank means acting as a restructuring expert in the management of a Commercial financing portfolio. It's through your client service skills, negotiation skills and risk management experience that you have a positive impact on the Bank's credit loss reduction and client experience.

• Assess risk, develop restructuring strategies for defaulted/deteriorating loans and make credit recommendations accordingly
• Support and supervise clients in order to bring them back to profitability
• Maintain effective communications and negotiate terms of agreement with various stakeholders
• Ensure monitoring of the portfolio under management to maintain its quality
• Act as an expert with different sectors of the Bank
• Promote a win-win client approach

Your team

Within the Commercial High Risk Loan Management Unit (HRLMU), you are part of a team of 6 colleagues and you report to the Senior Director, HRLMU. Our team stands out for its expertise, proactivity, knowledge sharing and collaboration.

We favor a variety of forms of continuous learning to enrich your development, in particular learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles.

Prerequisites

• Bachelor's degree in administration, accounting or other field related to the sector of activity and 7 to 10 years of relevant experience
• Experience as a Agribusiness and Commericial Account Manager OR inCommercial credit risk management
• Mastery of Commercial products, guarantees and processes
• Knowledge of restructuring or collection; an asset
• Negotiation skills, agility and client centricity
• Ability to manage priorities and difficult relationships
• Availability for travel

Languages: French, English

Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!