Senior Account Manager

DOE Media; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

DOE Media is seeking a Senior Account Manager to join our team. This critical role involves client engagement and data-driven marketing strategies across multiple platforms. Candidates must have at least 5 years of experience in digital marketing, with strong knowledge of performance media and account management. You will collaborate with a dynamic team to lead strategy for a diverse portfolio of clients, driving exceptional results and growth.

Benefits

Unlimited time off

Healthcare coverage

Professional development opportunities

Qualifications

• 5+ years in account management or client services within a digital marketing or agency setting.
• Deep expertise in either Meta or Google Ads; both is a plus.
• Proven experience with DTC brands and B2B lead generation.

Responsibilities

• Act as the primary point of contact for a client portfolio of 20-40 brands.
• Lead performance reviews and strategic planning sessions.
• Translate performance data into actionable insights.

Skills

Data-driven decision-making

AI tools utilization

Performance media understanding

Project management

Exceptional communication

Tools

ClickUp

Monday

Job description

DOE Media is a premier, data-driven firm specializing in global digital advertising and retention marketing. Our expertise lies in crafting sophisticated solutions that drive substantial growth for partners, ranging from dynamic startups to Fortune 500 brands. With a versatile portfolio, we engage with both B2B and B2C partners, including eCommerce, franchises, technology, apps, sports, events, financial services, and retailers. DOE Media has generated over $2+ Billion in trackable, profitable online revenues. Marketing is moving fast, and so are we. As the marketing world evolves, we're evolving with it, embedding AI into how we think, create, and optimize. It's how we stay ahead of the curve, not just on it

Founded by seasoned entrepreneurs with a history of successfully building, scaling, and exiting direct-to-consumer (D2C) businesses, DOE Media is committed to delivering EBITDA-driven growth for our valued partners.

Embracing a culture built on the pillars of Data Over Ego, Partners as the Hero, Cutting Edge Knowledge - We are the Experts, Professionalism, and Work Ethic define who we are. If your values resonate with ours, we're eager to meet you

WHERE WE ARE GOING

Having propelled ourselves forward with an impressive $550+ million in digital ad spend and a remarkable $2+ billion in generated revenue over the past three years, our journey has been nothing short of extraordinary. Yet, we're not hitting the brakes; rather, we're gearing up for an ambitious future Our sights are set on expanding our in-house team and client base sevenfold within the next five years.

As we continue to evolve, this is your golden opportunity to be an integral part of our forward-thinking journey. Join us and be a catalyst for the exciting chapters that lie ahead

WHO WE'RE LOOKING FOR

We're on the hunt for a Senior Account Manager with a strategic mindset to join our growing team. This role extends beyond basic client service—you'll act as a trusted advisor, guiding e-commerce brands (both emerging and established) through data-driven marketing strategies across Meta, Google, and other platforms. This is not similar to a telephone account management role of communications from 1 team to another. Here, you will help lead strategy across a large portfolio of brands (20-40+) across different industries.

You'll be the primary point of contact between internal teams and clients, managing expectations, leading performance conversations, and ensuring that high-impact campaigns run smoothly.

You're not just a big thinker—you're a high-output executor who understands performance media and knows how to rally a creative team to deliver work that wins.

WHAT YOU'LL DO

• Act as the primary point of contact with a client portfolio of 20-40+ brands across a variety of verticals, and ensure timely, clear, and professional client communication via video calls, email, and Slack
• Lead routine calls (weekly or biweekly) with clients to review performance, creative initiatives, and their product and promotion calendars
• Communicate closely with clients to refine marketing initiatives, gather feedback, and ensure alignment with their brand vision and marketing goals
• Serve as the client's trusted advisor on digital marketing strategy on Facebook Ads, Google Ads, TikTok Ads, and other paid media platforms
• Collaborate with internal media experts, creatives, and analysts to ensure campaign success
• Lead or coordinate strategic planning and performance reviews for a portfolio of e-commerce clients (ranging from startups to large-scale brands)
• Maintain precise task and timeline management via ClickUp
• Translate complex performance data into actionable recommendations and storytelling
• Stay ahead of platform trends and apply new strategies across client accounts
• Proactively identify growth opportunities and solve challenges before they arise

WHAT YOU BRING

• Data-savvy and performance-oriented—you know how to use results to make smart decisions
• Strong utilization and understanding of AI tools and prompt engineering to enhance ideation, streamline workflows, and inspire high-performing creative concepts
• Passion for pushing creative boundaries, testing new ideas, and leveling up continuously
• Deep understanding of market trends, consumer psychology, and storytelling frameworks
• 5+ years in account management or client services within a digital marketing or agency setting.
• Proven experience working with both small DTC brands, large e-commerce companies, and B2B lead generation businesses.
• Deep expertise in either Meta or Google Ads—both is a plus, with the ability to look into account performance live on calls if necessary.
• Impeccable organizational skills; thrives in a fast-paced, multitasking environment.
• Strategic thinker with a high attention to detail.
• Proactive and self-driven; doesn't wait to be told what to do.
• Expert using project management tools like Clickup or Monday
• Exceptional written and verbal communication skills.

WHAT YOU'LL FIND HERE

• Benefits that matter like time off without limits, healthcare coverage, and more
• Learning from the best. Collectively, we have years of expertise in ecommerce, digital advertising, and brand optimization
• A challenge. We're here to push you. Our goal is to give you experience and connections you won't forget
• Access to our leadership, industry experts, and peers that care about you and your development

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