Senior Account Manager

Creative Niche; Toronto; On-site; CAD 80,000 - 90,000; Full time

Job summary

Creative Niche is seeking a Senior Account Manager/Director to lead fundraising campaigns for nonprofit organizations. The ideal candidate combines strong project management skills with a passion for client service, ensuring successful campaigns that drive meaningful results. This full-time position offers a competitive salary, aligning internal teams with client objectives for optimal satisfaction.

Benefits

Flexible working hours

Collaborative team environment

Qualifications

• 3–5 years of experience in fundraising-focused Account Management.
• Demonstrated experience in integrated direct marketing campaigns.
• Strong organizational, time management, and multitasking abilities.

Responsibilities

• Manage fundraising campaigns from planning through execution for nonprofit clients.
• Serve as the main point of contact for clients, overseeing strategy and performance.
• Monitor and analyze campaign performance, providing recommendations.

Skills

Data analysis

Project management

Communication

Organization

Multitasking

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

This range is provided by Creative Niche. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$80,000.00/yr - CA$90,000.00/yr

Direct message the job poster from Creative Niche

Director of Talent @ Creative Niche | Business-focused Recruitment Professional

We're on the lookout for a Senior Account Manager/Director to join a mission-driven organization, which supports fundraising within in the nonprofit space. Through traditional integrated services, they help connect donors with impactful organizations that can use support to make a real difference. You will oversee the delivery of services to assigned clients, ensuring campaign success and strong, ongoing relationships. This role is pivotal in managing client satisfaction and driving results by aligning internal teams and resources with client objectives.You are a collaborative, analytical, and organized professional with a background in fundraising and direct marketing, and you excel in managing multiple priorities and communicating with clarity and confidence.

Key Responsibilities:

• Manage fundraising campaigns from planning through execution for a variety of nonprofit clients.
• Collaborate across internal teams, including Data Management, Digital, Creative, Print/Mail Production, Tele-fundraising, and Finance.
• Serve as the main point of contact for clients, overseeing campaign strategy, execution, performance analysis, and reporting.
• Monitor and analyze campaign performance against budget and client goals, providing recommendations and insights.
• Develop compelling fundraising materials, including donor appeals and phone scripts.
• Prepare and manage client budgets to ensure cost-efficiency and alignment with strategic objectives.
• Supervise and delegate administrative and coordination tasks to a dedicated Account & Office Coordinator.

Qualifications & Skills:

• 3–5 years of experience in a fundraising-focused Account Management/Director role.
• Demonstrated experience in integrated direct marketing campaigns.
• Strong skills in data analysis and performance reporting.
• Proven ability to manage projects from start to finish.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite, especially Excel.
• Strong organizational, time management, and multitasking abilities.
• A passion for client service and a commitment to supporting meaningful causes.

If this sounds like you, we'd love to hear from you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Advertising

• Industries

  Advertising Services

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