Senior Account Manager

Gainshare; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health & dental benefits

Hybrid work model

Downtown Toronto office

Collaborative team culture

Job summary

GainShare is hiring a Senior Account Manager in Toronto to lead strategic client relationships across the media ecosystem, from brand work to performance. You will own communications, craft comprehensive performance strategies, and drive outcomes using our GPS platform and integrated teams.

You will manage multi-channel campaigns, oversee budgets, lead client reviews, and mentor junior staff while delivering measurable ROAS, CPA, and revenue growth.

Qualifications

• 4+ years of account experience in performance marketing, media buying, or integrated marketing.
• 3+ years in a client-facing leadership or account management role.
• Proven track record managing accounts with $500K+ annual media spend across digital and traditional channels.
• Deep expertise in performance marketing channels paid search, paid social, programmatic and video.
• Strong analytical proficiency in full funnel media measurement and analytics.

Responsibilities

• Serve as the primary strategic partner for a portfolio of client accounts.
• Lead quarterly business reviews, presenting insights, performance analysis, and growth opportunities.
• Develop and present comprehensive performance marketing strategies aligned with client goals.
• Own day-to-day client communication, including meeting coordination and follow-up documentation.
• Oversee budgets and profitability of accounts across channels.
• Coordinate with media planners, buyers, creative teams and analytics to execute campaigns.

Skills

Account management

Performance marketing

Client leadership

Strategic thinking

Data analysis

Communication

Tools

Attribution platforms

Job description

GainShare Performance Marketing is an independent North American agency that unifies brand and performance marketing across the full consumer journey. Powered by deep expertise and our proprietary GPS platform, we connect media, creative, and business outcomes—delivering the real- time attribution and optimization that today's marketers demand.

The Role

This is an opportunity to do meaningful work with major brands—without the bureaucracy of larger agencies. As a Senior Account Manager based out of our Toronto office, you'll lead strategic client relationships across the full media ecosystem, from brand-building to performance, TV to digital. With real ownership, proprietary technology, and an integrated approach, you'll drive business outcomes—not just media metrics.

What You'll Do

Client Leadership & Strategy

• Serve as the primary strategic partner for a portfolio of client accounts.
• Be the voice of our clients and our integrated GainShare Performance Teams.
• Lead the understanding, recommendations and delivery of our clients’ marketing needs programs and delivery.
• Develop and present comprehensive performance marketing strategies aligned with client business goals
• Own day-to-day client communication, including meeting coordination, agenda development, follow-up documentation, and timely correspondence across key stakeholders.
• Lead quarterly business reviews, presenting insights, performance analysis, and growth opportunities
• Identify opportunities for account growth and expansion across channels and services
• Build and maintain strong senior marketing stakeholder relationships

Campaign Oversight & Performance

• Oversee integrated and individual channel marketing campaigns across traditional and digital channels including linear TV , Connected TV, paid social, programmatic, and paid search.
• Ongoing owner of individual client budgets and profitability of the accounts.
• Develop integrated media strategies that leverage both digital and TV to maximize reach and conversion
• Ensure campaigns meet or exceed KPI targets including ROAS, CPA, conversion rates, brand lift, and revenue goals
• Analyze cross-channel campaign data to extract actionable insights and optimize performance
• Coordinate with GainShare media team planners and buyers, creative teams, and analytics to execute seamless campaigns
• Monitor performance metrics including reach, frequency, cost per point, and attribution to digital conversions
• Develop testing roadmaps and implement continuous improvement strategies across all channels

Cross-Functional Collaboration

• Partner closely with GainShare category leads (media, analytics and finance) and Account Teams to ensure seamless campaign execution
• Collaborate cross-functionally with Creative, Analytics, Media (digital, linear and programmatic), and Finance
• Provide strategic guidance and mentorship to junior team members on an informal basis
• Foster a collaborative, high-performance team culture across accounts
• Develop accurate budgets, forecasts, and pacing reports
• Manage scope, billing, and contract negotiations ensure profitability targets are met
• Identify efficiency opportunities to improve margin while maintaining quality

What We're Looking For

Required

• Minimum 4 years of account experience in performance marketing, media buying, or integrated marketing
• 3+ years in a client-facing leadership or account management role
• Proven track record managing accounts with $500K+ annual media spend across digital and traditional channels
• Deep expertise in performance marketing channels paid search, paid social, programmatic media and video
• Strong analytical proficiency in full funnel Media Measurement and Analytics – what they are, how they work and how to use them to build a story.
• Exceptional communication and presentation skills. Effective and confident presenter to internal and external audiences
• Strategic thinking, organization, and strong attention to detail
• Willingness to ask questions, to learn and to go deeper when needed. Actively seeks out the opinions from others to aid decision making
• A curious mind, a can-do spirit and willingness to roll up your sleeves required.

Preferred

• Agency experience, particularly in performance marketing or integrated media buying
• Experience working with insurance, financial services, and other regulated and highly competitive industry clients a plus.
• Familiarity with attribution platforms and cross-media measurement solutions
• Experience with attribution modeling, marketing mix modeling (MMM), and cross-channel optimization
• Performance-based incentive opportunities
• Comprehensive health and dental benefits
• Hybrid work model both in person and home office
• Collaborative, innovative team culture
• Downtown Toronto office with transit access

Location

Hybrid

/

Toronto, ON

GainShare Performance Marketing is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates.