Senior Account Manager

Westland Insurance Group Ltd.; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Open, flexible workplace

Growth opportunities

Autonomy to drive your own success

Inclusive culture

Total rewards program

Flexible paid Values Days

Paid Volunteer Days

Job summary

Westland Insurance Group Ltd in Alberta, Edmonton, seeks a Senior Commercial Account Manager to own and support client relationships and provide effective insurance solutions.

You will be a trusted advisor, managing client needs, renewals, and complex coverages while leading a team focus on growth and development within a rapidly expanding organization.

Qualifications

• 7–10 years of Commercial experience with Level 2 license, CAIB, CRM or CIP designation in insurance.
• Strong verbal communications and relationship-building skills.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Identify exposure to loss and recommend appropriate coverage.
• Cultivate client relationships by delivering exceptional client experience from sales to service.
• Manage policy renewals, policy changes and cancellations.
• Uphold a client-first focus through the claims process.

Skills

Verbal communication

Relationship building

Time management

Confidentiality

Education

CAIB designation

CRM designation

CIP designation

Level 2 license

Job description

We’re searching for a Senior Commercial Account Manager. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for a Senior Commercial Account Manager in Alberta at our Edmonton office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover What’s Possible, With Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a Senior Commercial Account Manager, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.

Why You'll Love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why We’ll Love You

• Sincere and personable, your strong verbal communications skills help you explain complex information in a simple manner
• Building authentic relationships comes naturally to you
• You're a master time manager, who can multi-task with the best of them, plus you demonstrate confidentiality and discretion
• Ready to pivot – you adapt when priorities change throughout the day based on client needs
• Bonus! 7-10 years of Commercial experience with Level 2 license, CAIB, CRM or CIP designation insurance

Once Here, You'll

• Be a contributing member of our inclusive culture, alongside a vibrant national team of people with a wide variety of backgrounds.
• Identify exposure to loss and recommend appropriate coverage
• Cultivate client relationships by providing consistently exceptional client experience from sales to service
• Have an inexhaustible curiosity to stay at the forefront of the insurance industry
• Leverage software and applications to manage and convert leads
• Work closely with our industry partners to deliver the best insurance solutions for our clients
• Manage policy renewals, policy changes and cancellations
• Always uphold a client-first focus through the claims process

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [e-mail]