Account Manager, Commercial Insurance

Westland Insurance Group Ltd.; St. Catharines; On-site; CAD 58,000 - 72,000; Full time

Benefits offered by this job

Flexible workplace

Growth opportunities

Autonomy

Inclusive culture

Total rewards program

Values Days

Volunteer Days

Job summary

Westland Insurance Group Ltd invites you to join as Account Manager, Commercial Insurance in Smithville, Ontario. You will own and grow client relationships, analyze business needs, and provide tailored insurance solutions while delivering outstanding service.

This role offers a pathway to advanced commercial insurance expertise within a supportive team, with a compensation range of $57,600 to $72,000 per year for a 35-hour week, plus opportunities for professional development and career growth.

Qualifications

• Minimum three years of commercial insurance experience with broker-level credentials.
• Broker Level 2 License and pursuing CAIB/CRM/CIP designations.
• Strong client-service orientation and relationship-building skills.

Responsibilities

• Cultivate client relationships by providing consistently exceptional client experience from sales to service.
• Identify exposure to loss and recommend appropriate coverage.
• Manage policy renewals, policy changes and cancellations.
• Leverage software and applications to manage and convert leads.
• Work closely with industry partners to deliver the best insurance solutions.

Skills

Verbal communication

Relationship building

Time management

Discretion/confidentiality

Adaptability

Education

Broker Level 2 License

CAIB/CRM/CIP in progress

Job description

We're searching for an Account Manager, Commercial Insurance. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for an Account Manager, Commercial Insurance to join our team in Smithville, Ontario. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Expected Compensation: The expected hiring range for this role is $57,600 to $72,000 based on a 35-hour week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This posting is to fill a current vacancy on our team.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover What's Possible, With Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Account Manager, Commercial Insurance, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.

Interested in learning more?

Why You'll Love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why We'll Love You

• Sincere and personable, your strong verbal communications skills help you explain complex information in a simple manner
• Building authentic relationships comes naturally to you
• You're a master time manager, who can multi-task with the best of them, plus you demonstrate confidentiality and discretion
• Ready to pivot - you adapt when priorities change throughout the day based on client needs
• Bonus! 3 years of Commercial insurance experience with Broker Level 2 License, working towards a CAIB, CRM or CIP designation

Once Here, You'll

• Be a contributing member of our inclusive culture, alongside a vibrant national team of people with a wide variety of backgrounds.
• Identify exposure to loss and recommend appropriate coverage
• Cultivate client relationships by providing consistently exceptional client experience from sales to service
• Have an inexhaustible curiosity to stay at the forefront of the insurance industry
• Leverage software and applications to manage and convert leads
• Work closely with our industry partners to deliver the best insurance solutions for our clients
• Manage policy renewals, policy changes and cancellations
• Always uphold a client-first focus through the claims process

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These toolsaren'tused to make any hiring decisions throughout our recruitment process.

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [e-mail].