Senior Account Executive

Kintetsu World Express; Vancouver; Hybrid; CAD 85,000 - 95,000; Full time

Benefits offered by this job

Generous bonus program

Company paid pension program

Flexible / hybrid work arrangements

Job summary

KWE is seeking a Senior Account Executive to drive new business and expand existing relationships across transportation modes. You will build strong client relationships, present logistics solutions, and maintain a robust CRM/SENS pipeline to meet sales goals.

The role emphasizes consultative selling and cross-border capabilities. We offer a fast-paced environment with growth opportunities, a generous bonus program, and a flexible hybrid work arrangement.

Qualifications

• Formal academic training in International Business or a related field
• 5+ years of experience and/or training in sales or account management
• Working knowledge of international shipping terms, Bills of Lading, cargo documentation, liabilities and insurance
• Ability to present sales strategies and corporate information to senior-level audiences

Responsibilities

• Generate new business opportunities by acquiring new customers or expanding services across transportation modes
• Maintain CRM/SENS activity records and build a strong pipeline
• Develop and present logistics solutions to prospective clients
• Communicate market capabilities to international offices
• Prepare weekly and monthly sales reports and achieve productivity targets
• Lead initiatives to support departmental and organizational objectives
• Support customer retention through effective staff-client communications

Skills

Account management

Sales presentation

Relationship building

Senior-level communication

Education

Degree in International Business or related field

Tools

PowerPoint

Email

CRM/SENS

Record-keeping systems

Word processing

Spreadsheets

Job description

At KWE, we are one of Canada's fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you're looking for a place where hard work and ambition are recognized and rewarded, we'd love to meet you.

The Opportunity

We are seeking a Senior Account Executive to support new business acquisition and the expansion of existing business across various modes of transportation, based on the needs of the branch or terminal. In this role, you will be responsible for generating and increasing sales within your assigned territory, identifying and pursuing the right business opportunities, and building strong relationships with current and prospective customers.

In addition, you will contribute to increasing productivity and revenue by focusing on high-value business opportunities that align with the company's transportation services and overall business objectives.

What You'll Do

• Generate new business opportunities by acquiring new customers and/or expanding services with existing customers across other transportation modes.
• Ensure customer satisfaction through ongoing account management and retention efforts.
• Utilize a consultative approach when engaging with prospective clients.
• Develop and present logistics solutions to prospective clients.
• Maintain CRM/SENS activity records and build a strong opportunity pipeline to achieve sales goals and objectives.
• Communicate market capabilities and provide guidance to international offices.
• Monitor and research market trends; develop and recommend new marketing strategies to enhance brand awareness, strengthen the corporate image, and support commodity-specific marketing initiatives.
• Inform and update clients on programs that directly impact costs and responsibilities.
• Complete administrative responsibilities, including the timely submission of weekly and monthly sales reports, while meeting minimum productivity requirements.
• Lead proactive team initiatives to support departmental and organizational objectives.
• Support customer retention by overseeing and monitoring communications between staff and clients.
• Adhere to all safety policies, practices, and procedures, and report any unsafe activities to a supervisor and/or Human Resources.
• Demonstrate leadership through example while sharing knowledge, expertise, and skills with others.
• Perform all other job-related duties as assigned by the VP of Sales and Executives.

What You Bring

• Formal academic training in International Business or a related field, combined with 5+ years of experience and/or training, or an equivalent combination of education and experience.
• Working knowledge of international shipping terms, Bills of Lading procedures, cargo documentation, liabilities, and insurance.
• Ability to read, analyze, and respond to common inquiries or complaints from customers, regulatory agencies, and members of the business community.
• Ability to effectively present sales strategies and corporate information to senior-level audiences.
• Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Proficient computer skills, including the use of email, PowerPoint, record-keeping systems, routine database applications, word processing, spreadsheets, graphics, and other business software tools.

Compensation: Salary range starting from $85,000 to $95,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

• Fast-paced, dynamic environment with a great team
• Opportunity for advancement
• Generous bonus program linked to company & individual success
• Competitive and equitable compensation packages
• Company paid pension program
• Accessible and inclusive work environment
• Flexible / hybrid work arrangements

If you're ready to take the next step in your career and contribute to a growing organization, we'd love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email [e-mail].

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/