Security Supervisor - Full Time - Mount Sinai Hospital

Paladin Security; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Sicherheitsleiter, der für die Überwachung und Unterstützung des Sicherheitsteams verantwortlich ist. In dieser Rolle sind Sie der erste Ansprechpartner für Sicherheitsfragen und gewährleisten die Sicherheit von Mitarbeitern, Patienten und Besuchern. Sie sollten über ausgezeichnete Kundenservicefähigkeiten verfügen und in der Lage sein, in stressigen Situationen zu arbeiten. Das Unternehmen bietet umfangreiche Schulungsprogramme, wettbewerbsfähige Gehälter und zahlreiche Vorteile, einschließlich Gesundheitsleistungen und Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie eine Leidenschaft für Sicherheit und Kundenservice haben, freuen wir uns auf Ihre Bewerbung!

Benefits

Bezahlte Uniformen

Gesundheitsleistungen

Karrierewachstum

Rabatte bei Fitnessstudios

Rabatte bei TELUS

Rabatte für Toronto FC Tickets

Qualifications

• Erforderlich: Ontario Security Guard License und First Aid Certification.
• Starke Fähigkeiten im Kundenservice und Konfliktmanagement.

Responsibilities

• Leitung und Schulung des Sicherheitspersonals.
• Durchführung von Sicherheitsüberprüfungen und Berichterstattung über Vorfälle.
• Reaktion auf Notfälle und Unterstützung von Patienten in Krisensituationen.

Skills

Kundenservice

Konfliktlösung

Berichtswesen

Physische Fitness

Education

Ontario Security Guard License

First Aid and CPR Level-C Certification

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

• Position: Security Supervisor
• Site: Mount Sinai Hospital
• City: Toronto
• Status: Full Time
• Hours: Continental Rotation - 0700-1900/1900-0700
• Pay Rate: $27.05
• Category: AA - Averaging Agreement Overtime after 88 hours
• Internal Opening Date: May 5, 2025
• Internal Closing Date: May 12, 2025
• External Closing Date: May 19, 2025

Successful candidates will be asked to attend mandatory 4-day in-class training at our Etobicoke office. A Valid Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2) is required prior to onboarding.

Site Description

Sinai Health is a leading academic health science centre and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care.

Since 2015, Sinai Health has delivered excellent care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions, and educates future clinical and scientific leaders.

Job Description

Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. It is essential that you are physically fit and able to stand and walk for long periods.

Essential Job Function

The Security Shift Supervisor is responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility. The Security Shift Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.

Duties and Responsibilities

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site specific security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Guards have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager
• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• This role requires you to be physically fit and able to stand and walk for long periods
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflicts
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Steps to get your Immunization Record

https://paladinsecurity.com//wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf

Immunization Form

https://paladinsecurity.com/wp-content/uploads/2023/07/Immunization-Record-Ontario-Paladin.pdf

Prerequisites

• Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Must have a Valid Ontario Security Guard License
• Must have a valid (WSIB-Approved) First Aid and CPR Level-C Certification
• Must be proficient in English (both oral and written)
• Must be willing to complete a Vulnerable Sector Check upon offer of employment
• Must be fully vaccinated against COVID-19 with 2 doses minimum. Proof required.
• Authorized to legally work in Canada

What we have to offer

• Extensive training programs to set you up for success
• Paid Uniforms
• Advancement and Career Growth Opportunities
• Competitive Salary rates $$
• Company health benefits!
• Coaching and Support

Perks of Choosing Paladin

• Various discounts and benefits at the following vendors:
• GoodLife Fitness - Discounted Gym Memberships
• TELUS Phone Deals - Discounted Phone deals
• Toronto FC - Discounted Tickets
• ROGERS Communications
• Mark's Work Wearhouse

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays