Security Service Technician

Johnson Controls; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in smart building solutions is seeking a service technician to join their Toronto team. The role involves troubleshooting and installing security systems, requiring technical expertise and strong customer relations skills. The company offers competitive pay, comprehensive benefits, and a supportive work environment.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package

Company vehicle and tools provided

Employee discount programs

Qualifications

• High school diploma required; post-secondary education in technical field preferred.
• Experience with security installation and service is an asset.
• Fluent in English with strong organizational and interpersonal skills.

Responsibilities

• Troubleshoot and install alarm panels, CCTV systems, and access control systems.
• Service and maintain Tyco Integrated Fire & Security products.
• Collaborate with customers' IT personnel on network-related tasks.

Skills

Networking

Mechanical aptitude

Customer relations

Problem-solving

Communication

Education

High school diploma or equivalent

Post-secondary education in a related technical field

Tools

Hand tools

Power tools

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including Pension, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do:

Troubleshoot and serve as a service and install expert on alarm panels, CCTV systems, and card access systems, while maintaining positive relations with the customer.

How you will do it:

• Locate and alleviate trouble with damaged equipment or wiring
• Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Fire & Security products
• Capable of working on customers' networks in conjunction with their IT personnel.
• Testing and commissioning of systems.
• Service, Installation and programming of Access Control, CCTV, and Intrusion systems.
• Such other duties as may be assigned by the Supervisor/Manager

What we look for:

• High school diploma or equivalent required.
• Post-secondary education in a related technical field is an asset. Completion of Computer Networking courses is strongly preferred.
• Security installation and/or service experience or equivalent.
• Must be computer literate, have networking ability and have a good knowledge of Computer operating systems
• Experience with networking, C-Cure, Kantech, Genetec, Bosch, Avigilon, Lenel, and DSC systems is preferred.
• Mechanical aptitude and be able to use hand and power tools
• Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
• The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary

Other:

• Valid Full G driver’s license.
• Must be bondable
• Criminal record check required.
• Flexibility with hours expected to work is required.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.