Security - Patient Watch - Healthcare

Paladin Security; Ponoka; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life Insurance

Paid vacation

Company training programs

Mileage reimbursement

Job summary

Paladin Security Group in Red Deer, Alberta is seeking Patient Watch Security Officers for full-time roles providing safety monitoring in hospital settings. The position features 12-hour day or overnight shifts with regional travel as needed.

The role emphasizes alert observation, de-escalation, and meticulous record-keeping, supporting clinical staff while maintaining patient privacy and confidentiality. A high school diploma and valid driver’s license are required.

Qualifications

• Must have a High School Diploma or GED.
• Valid Class 5 Driver's License and access to a reliable personal vehicle for travel to surrounding regional sites.
• Open availability to work 12-hour day shifts, overnight shifts, weekends, and short-notice on-demand shifts.
• Ability to remain alert, focused, and stationary for extended periods of time.
• Strong written and verbal communication skills.
• A professional, empathetic approach with sound decision-making in critical situations.

Responsibilities

• Provide continuous observation to monitor patient safety and well-being.
• Use de-escalation techniques to protect patients, staff, and visitors.
• Report changes in patient behavior or safety risks to medical staff and security supervisors.
• Maintain accurate shift logs and documentation of interactions.
• Use two-way radios and basic computer applications to stay connected with site security.
• Handle private medical information with confidentiality and discretion.
• Work 12-hour shifts (07:00–19:00 or 19:00–07:00) including day, night, and weekend rotations.

Skills

Attention to detail

Communication skills

Staying alert

Empathy

Education

High School Diploma or GED

Tools

Two-way radios

Report-writing tools

Job description

Patient Watch Security Officers play a critical role in supporting healthcare teams by providing dedicated safety monitoring for patients who may pose a risk to themselves or others. In this position, your primary focus is keeping patients safe, maintaining privacy, and providing a calm, supportive presence in hospital and clinical environments.

This full-time opportunity is ideal for reliable, attentive individuals who communicate well, remain composed under pressure, and want to make a meaningful difference in healthcare safety. Based in Red Deer, this role involves working 12-hour shifts (both days and overnights) and traveling to surrounding regional facilities when required.

What You Will Do

In this role, success means staying alert, communicating effectively with clinical staff, and maintaining a safe, respectful environment. Day-to-day responsibilities include:

Providing continuous observation to monitor overall patient safety and well-being.

Using gentle de-escalation techniques to help protect patients, healthcare staff, and visitors.

Promptly reporting any changes in patient behavior or safety risks to medical personnel and security supervisors.

Maintaining accurate, detailed shift logs and documentation of all patient interactions.

Utilizing two-way radios and basic computer applications to stay connected with site security.

Handling sensitive, private medical information with strict confidentiality and discretion.

Working 12-hour shifts (07:00–19:00 or 19:00–07:00), including day, night, and weekend rotations, with long periods of sitting.

Requirements

Must-Have Qualifications:

High School Diploma or GED.

Valid Class 5 Driver's License and access to a reliable personal vehicle for travel to surrounding regional sites (mileage is reimbursed).

Open availability to work 12-hour day shifts, overnight shifts, weekends, and short-notice on-demand shifts.

Ability to remain alert, focused, and stationary for extended periods of time.

Strong written and verbal communication skills.

A professional, empathetic approach with sound decision-making skills during critical situations.

Nice-to-Have Qualifications:

Current First Aid and CPR Level C certification (training will be provided if you do not currently hold this).

Previous experience in healthcare, security, customer service, or crisis response.

Experience using two-way radios or basic report-writing tools.

Pay Rate: $19.00 per hour

Comprehensive benefits package, including Medical, Dental, and Life Insurance.

Paid vacation time.

Company-provided training programs (including Security Training and First Aid certification).

Company mileage reimbursement for regional travel.

Opportunities for internal growth and advancement.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.