Security - Patient Watch

Paladin Security; Town of Athabasca; On-site; CAD 63,370,000 - 68,880,000; Full time

Benefits offered by this job

Health coverage

Paid vacation

Training certifications

Mileage reimbursement

Career growth

Job summary

Paladin Security is seeking a Patient Watch Security Officer in Athabasca, Alberta. This full-time, on-site position pays CA$23/hr and includes travel between hospital locations in the region. The role focuses on compassionate observation, patient safety, and calm environments for healthcare workers and visitors.

We provide comprehensive, fully paid Healthcare Security Training and First Aid certification, along with health coverage, paid vacation, and clear opportunities for internal promotion.

Qualifications

• Applicants must be 18+ and legally eligible to work in Canada.
• Clean criminal record check.
• Valid Alberta driver’s license and vehicle.
• Excellent English communication skills.
• Training certifications provided upon hire.

Responsibilities

• Maintain continuous observation of patients and ensure a safe environment.
• Respond to safety incidents using de-escalation techniques.
• Document interactions in digital logs with accuracy.
• Collaborate with hospital staff to coordinate patient care.
• Travel to regional facilities across Athabasca and surrounding areas as needed.

Skills

Verbal communication

Written communication

De-escalation

Observation

Tools

Two-way radios

Logging software

Job description

Full-time Athabasca, Alberta On-site CA$23/hr

Posted Thursday, 10/15/2026

Overview

Are you looking for a meaningful role where your presence directly impacts patient safety and well-being? As a Patient Watch Security Officer, you will provide continuous, compassionate observation and support for hospital patients who may pose a safety risk to themselves or others. This role exists to create a safe, calm environment for healthcare workers, visitors, and vulnerable patients.

This is an exceptional opportunity for individuals who value human connection, possess strong de-escalation skills, and want to build a career in healthcare security. We provide comprehensive, fully paid training—including Healthcare Security Training and First Aid certification—so you have all the tools and support you need to succeed.

Compensation and Benefits

Pay Rate: $23.00 per hour

Travel Support: Mileage reimbursement provided for travel between assigned hospital locations

Health Coverage: Comprehensive medical, dental, and life insurance package

Time Off: Paid vacation

Professional Growth: Free, fully paid training certifications and clear pathways for internal promotion

What Success Looks Like

In this role, day-to-day success means staying alert, professional, and empathetic while observing assigned patients and maintaining site security.

Patient Safety & Support: Provide continuous observation for patients requiring dedicated monitoring, using verbal de-escalation techniques to maintain a calm environment.

Vigilance & Reporting: Maintain detailed, accurate interaction logs, note changes in patient status, and report incidents using two-way radios and digital logging software.

Collaboration: Work closely with hospital staff, doctors, and nursing teams to ensure seamless communication and alignment on patient care plans.

Privacy & Professionalism: Maintain strict confidentiality regarding patient information and display high customer service standards when greeting or screening hospital visitors.

Flexibility & Mobility: Travel to assigned regional healthcare facilities across Athabasca, Westlock, Barrhead, and surrounding rural communities as coverage requires.

Requirements (Must-Haves)

Must be 18 years of age or older.

Legally authorized to work in Canada.

Clean criminal record check.

Valid Class 5 Driver's License and a reliable personal vehicle for regional travel.

Open availability to work flexible shifts, including day, overnight, and weekend hours.

Ability to sit, stand, or conduct site patrols for extended periods while remaining fully alert.

Strong verbal and written English communication skills.

Nice-to-Haves (Assets)

Valid Alberta Security Guard License (an asset, but not required to apply).

Current First Aid / CPR Level C certification (provided upon hire if needed).

Crisis Prevention Institute (CPI) or Non-Violent Crisis Intervention training.

Prior experience in customer service, healthcare, or security services.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.