Security - Patient Watch

Paladin Security; Grande Prairie; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid training

Mileage reimbursement

Job summary

Paladin Security is seeking a Patient Watch Officer to monitor vulnerable patients in Grande Prairie and surrounding rural facilities. You will help maintain a calm, secure environment for patients, staff and visitors while adhering to safety protocols and privacy standards.

The role includes de-escalation, thorough reporting, routine security duties, and regional travel to support patient safety. A flexible schedule and access to paid training are provided.

Qualifications

• Legal authorization to work in Canada.
• Valid Class 5 drivers license and access to a personal vehicle for travel within the region.
• Ability to pass a background check with a clean criminal record.
• Eligibility to obtain a provincial security license in Alberta.
• Full availability to work a flexible schedule, including day shifts, overnight shifts, and weekends.
• Physical ability to sit for long periods during patient watch duties, as well as walk during facility patrols.
• Strong verbal and written communication skills in English.

Responsibilities

• Provide Continuous Patient Observation in patient areas.
• Apply De-Escalation Techniques to minimize anxiety and de-escalate potential conflict.
• Document and communicate accurate logs of patient observations and site activities.
• Support Site Security through routine patrols, visitor screening and emergency procedures.
• Travel to Grande Prairie hospitals and clinics to support patient safety needs.

Skills

Verbal and written communication

Job description

Posted Thursday, 10/15/2026

Overview

Patient Watch Officers play a crucial role in the healthcare system by providing dedicated, compassionate oversight for vulnerable patients who may present a risk to themselves or others. Working directly within healthcare environments in Grande Prairie and surrounding rural facilities, you will help create a calm, secure setting that allows clinical staff to focus on medical care while you ensure patient safety.

If you are vigilant, empathetic, and looking for meaningful work where your presence directly impacts community health and safety, this position offers competitive compensation, fully paid specialized training, and clear pathways for career growth.

What You Will Do

In this role, success means maintaining continuous alertness, applying calm communication skills during stressful situations, and working seamlessly with hospital staff.

Provide Continuous Patient Observation: Monitor patients standardly seated in close proximity to ensure their physical safety, privacy, and well‑being.

Apply De-Escalation Techniques: Use calm, clear communication to minimize anxiety and de‑escalate potential conflict, prioritizing the safety of patients, clinical staff, and visitors.

Document and Communicate: Keep accurate, detailed logs of patient observations and site activities. Report any notable changes in patient demeanor or immediate safety concerns to nursing and security teams.

Support Site Security: Conduct routine patrols, screen visitors, and assist with emergency response procedures as needed within the facility.

Travel to Regional Facilities: Travel to hospitals and clinics in Grande Prairie and surrounding rural areas to support patient safety needs as assigned.

Compensation and Benefits

Wage: $23.00 per hour

Health Coverage: Comprehensive medical, dental, and life insurance packages.

Time Off: Paid vacation time.

Paid Training: Fully funded Healthcare Security Training and First Aid/CPR certification provided upon hire.

Travel Support: Mileage reimbursement for work‑related travel using your personal vehicle.

Requirements

Must-Have Qualifications

Legal authorization to work in Canada.

A valid Class 5 driver's license and access to a personal, reliable vehicle for travel within the region.

Ability to pass a background check with a clean criminal record.

Eligibility to obtain a provincial security license in Alberta.

Full availability to work a flexible schedule, including day shifts, overnight shifts, and weekends.

Physical ability to sit for long periods during patient watch duties, as well as walk during facility patrols.

Strong verbal and written communication skills in English.

Nice-to-Have Qualifications

Active Alberta Security License or completion of Basic Security Training (BST).

Current First Aid and CPR Level C certification.

Crisis Prevention Institute (CPI) training or similar de‑escalation credentials.

Previous experience in security, customer service, healthcare support, or social services.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.