Security - Patient Watch - Healthcare

Paladin Security; Wainwright; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Paid vacation time

Company-funded Security Training and 1

Mileage reimbursement

Advancement opportunities

Job summary

Paladin Security seeks a dedicated Patient Watch Security Officer in Wainwright, Alberta. You will provide one-on-one safety monitoring in healthcare settings, collaborate with clinical staff, and maintain a calm, professional presence to protect patients, staff, and visitors.

Full training, paid certification, comprehensive benefits, and clear paths for internal promotion are provided. The role requires flexible shifts, strong communication, and a patient-centered approach to safeguarding

Qualifications

• High School Diploma or GED equivalent.
• Valid Class 5 Driver's License and access to a reliable personal vehicle.
• Full availability to work a flexible schedule, including overnight shifts and weekends.
• Strong communication and interpersonal skills with a patient-focused mindset.
• Ability to stay focused, alert, and calm during routine monitoring as well as unexpected emergency situations.
• Willingness to complete Paladin's Security Training course and acquire First Aid/CPR certification (provided by Paladin if you do not currently hold it).

Responsibilities

• Maintaining continuous visual observation of assigned patients to ensure their safety and well-being.
• Monitoring patient status and immediately reporting any changes in behavior or safety risks to medical and security staff.
• Using gentle, professional de-escalation techniques to reduce tension and maintain a safe space.
• Maintaining strict confidentiality regarding all patient information and health records.
• Keeping clear, accurate written logs of patient interactions, site activities, and notable incidents.
• Screening and assisting visitors in a courteous, professional manner.
• Using two-way radios and basic computer applications to communicate site status with team members.

Job description

Full-time Wainwright, Alberta On-site CA$19/hr

Posted Thursday, 10/15/2026

Overview

Patient Watch Security Officers play a vital role in healthcare settings by providing dedicated, one-on-one safety monitoring for patients who may present a danger to themselves or others. Working alongside hospital staff, you will help maintain a safe, respectful, and reassuring environment for patients, clinical personnel, and visitors.

If you are attentive, compassionate, and calm under pressure, this position offers a direct opportunity to make a positive impact on patient safety. We provide full training, paid certification, comprehensive benefits, and clear paths for internal promotion.

Compensation and Benefits

Pay Rate: $19.00 per hour

Medical, dental, and life insurance coverage

Paid vacation time

Company-funded Security Training course and First Aid/CPR Level C certification

Mileage reimbursement for travel between assigned healthcare locations

Opportunities for internal advancement

What Success Looks Like

Success in this role relies on consistent alertness, clear communication, and empathetic patient care. Over time, you will build strong working relationships with clinical staff and become a trusted presence on site.

Your day-to-day responsibilities will include:

Maintaining continuous visual observation of assigned patients to ensure their safety and well-being.

Monitoring patient status and immediately reporting any changes in behavior or safety risks to medical and security staff.

Using gentle, professional de-escalation techniques to reduce tension and maintain a safe space.

Maintaining strict confidentiality regarding all patient information and health records.

Keeping clear, accurate written logs of patient interactions, site activities, and notable incidents.

Screening and assisting visitors in a courteous, professional manner.

Using two-way radios and basic computer applications to communicate site status with team members.

Work Schedule and Expectations

Shift Flexibility: Open availability is required. You must be able to work variable shifts, including days, overnights, weekends, and holidays.

Physical Demands: The role involves long periods of stationary sitting while maintaining continuous focus on the patient.

Travel: You will travel to regional healthcare and hospital facilities using your personal vehicle. Mileage is reimbursed at standard company rates.

What You Need (Must-Haves)

High School Diploma or GED equivalent.

Valid Class 5 Driver's License and access to a reliable personal vehicle.

Full availability to work a flexible schedule, including overnight shifts and weekends.

Strong communication and interpersonal skills with a patient-focused mindset.

Ability to stay focused, alert, and calm during routine monitoring as well as unexpected emergency situations.

Willingness to complete Paladin's Security Training course and acquire First Aid/CPR certification (provided by Paladin if you do not currently hold it).

Nice-to-Haves

Current First Aid and CPR Level C certification.

Previous experience in security, healthcare support, customer service, or social services.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.