Security Officer

550_Niagara_Complex_Services Complex Services; Niagara Falls; On-site; CAD 28,000 - 39,000; Full time

Job summary

Niagara Casinos is seeking a Security Officer to safeguard guests and assets. The role involves enforcing rules, inspecting IDs, conducting bag checks, and responding to emergencies on a 24/7 schedule, including midnight shifts, weekends and holidays.

The ideal candidate holds a Law & Security Diploma, Private Security license, and First Aid/CPR, with strong communication and reporting skills. NIagara Casinos values diversity and inclusion.

Qualifications

• Diploma in Law & Security Program or related field, or equivalent experience.
• Valid Private Security and Investigative Services Act license, Standard First Aid and CPR level C, Smart Serve, and Ontario G license.
• Excellent communication skills, both written and verbal, and ability to tactfully de-escalate situations.
• Exceptional interpersonal, conflict resolution, problem solving and decision making skills.
• Working knowledge of WHMIS, Occupational Health and Safety Act and Trespass to Property Act.
• Experience writing security reports and statements.

Responsibilities

• Maintaining public order and enforcing security and safety rules.
• Controlling access to the gaming floor by inspecting IDs and preventing entry to prohibited persons.
• Conducting bag checks to screen for prohibited items.
• Attending and assisting with emergency situations, liaising with outside support agencies.
• Investigating incidents, preparing detailed security reports, and providing witness statements.
• Assisting with money escorts/transfers, ATM fills, and card/dice destruction.
• Attending alcohol refusals and assisting with removal of intoxicated guests.
• Working safely, in compliance with Health & Safety policies and legislation.
• Ability to work respectfully and inclusively with a diverse group of patrons and associates.
• Working independently and as part of a team that supports one another.
• Flexibility to support a 24/7 operation, with midnight shifts, weekends and holidays.

Skills

Excellent communication

Interpersonal skills

Conflict resolution

Problem solving

Decision making

Documentation/Report writing

Situational de-escalation

WHMIS knowledge

OHS Act knowledge

Education

Diploma in Law & Security Program or related field

Private Security license (PSIS Act)

Standard First Aid & CPR C

Smart Serve Certificate

Ontario G license

Job description

Fixed Term (Fixed Term) There are some GREAT PEOPLE out there... we should know we hire them!

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://www.myworkday.com/mohegan/d/inst/1$9925/9925$13910.htmld SECURITY OFFICER

Contract $24.23 Application Deadline: November 3, 2026

Are you passionate about securing the assets of the company and ensuring the safety of our guests and associates? Are you able to follow structured rules and procedures and work cooperatively in a unionized environment? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.

The job involves:

• Maintaining public order and enforcing security and safety rules
• Controlling access to the gaming floor by inspecting ID’s and preventing entry to prohibited persons (those under the age of 19, showing signs of intoxication or trespassed from the properties)
• Conducting bag checks to screen for prohibited items
• Attending and assisting with emergency situations, liaising with outside support agencies
• Investigating incidents, preparing detailed security reports, and providing witness statements
• Assisting with money escorts/transfers, ATM fills, and executing card and dice destruction
• Attending alcohol refusals and assisting with the removal of intoxicated guests
• Working safely, and in compliance with Health & Safety policies and legislation
• Ability to work respectfully and inclusively with a diverse group of patrons and associates
• Working independently and as one team that supports and helps one another
• Flexibility to support a 24/7 operation working predominately midnight shifts, weekends and holidays

The ideal candidate has:

• Diploma in Law & Security Program or other post-secondary diploma program in a related field or equivalent experience
• Valid Private Security and Investigative Services Act license, Standard First Aid and CPR level C certificate Smart Serve Certificate and Valid Ontario “G” license
• Excellent communication skills, both written and verbal, and ability to tactfully de-escalate situations
• Exceptional interpersonal, conflict resolution, problem solving and decision making skills
• Working knowledge of WHMIS, Occupational Health and Safety Act and Trespass to Property Act
• Experience writing security reports and statements

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos Since opening its doors on December 9, 1996, Casino Niagara has been non-stop excitement in the heart of the Niagara Tourism area. Just 8 years later, Fallsview Casino resort opened to the public on June 10, 2004. Built on a cliff overlooking the world-famous Horseshoe Falls, Fallsview Casino Resort is the largest and most elegant gaming resort facility in Canada. This world class gaming and entertainment facility is the crown jewel in Niagara's stunning array of wonders.

At Niagara Casinos we pride ourselves on our employees and strive to create a culture for our associates that demonstrate our values every day. We believe that the differences and unique qualities in people should be celebrated and encouraged. Every employee that works here should feel valued, respected and accepted. At Niagara Casinos, EVERYTHING we do is Customer Service.