Security Manager

Securiguard; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in the security industry is seeking a dedicated Security Manager to oversee a team of 20+ security professionals in Edmonton. This role involves multitasking and ensuring high-quality service while managing security operations. Candidates should have significant experience in a supervisory role and a valid Security Worker License, alongside strong communication and decision-making skills.

Qualifications

• Minimum of 3+ years in a Site Supervisor or Manager role.
• Minimum of 5+ years in the security industry.
• Valid Security Worker License required.

Responsibilities

• Manage a team of 20+ security professionals under a commercial contract.
• Audit first aid and emergency equipment with supervisors.
• Train and mentor officers on site duties and company policies.

Skills

Communication

Decision-Making

Organization

Problem-Solving

Interpersonal Sensitivity

Education

High School Diploma

College Diploma

Relevant Certificate

Job description

The Security Manager is responsible for managing and overseeing a team of 20+ security professionals under a commercial contract in Edmonton. This position requires a high-energy individual who can multitask and effectively lead and manage a team of security professionals. The successful applicant must lead by example and set a high standard of service for both customers and clients.

Job Duties

1. Perform patrols as needed.
2. Delegate access and service requests to staff, and conduct them personally if needed.
3. Respond to first aid or other incidents.
4. Serve as Incident Commander during significant incidents unless relieved by higher authority.
5. Review reports with shift supervisors and escalate significant issues to the client.
6. Ensure SOPs are followed during incident response; coach or train staff as needed.
7. Maintain visibility and availability to provide top-quality customer service to all members of the site.
8. Train and mentor officers on site duties, protocols, conduct, reporting procedures, and company policies.
9. Investigate thefts, harassment, assaults, or other incidents in coordination with internal security management.
10. Coordinate with the head office scheduler to review schedules and assist as needed.
11. Collaborate with the head office recruiter on staffing needs, participate in second interviews, and train new hires.
12. Review service levels, recognize or award officers, and address coaching, training, or disciplinary needs.
13. Audit first aid and emergency equipment with supervisors.
14. Audit the functionality of access control, CCTV, and intrusion alarm systems with supervisors.
15. Review staffing needs and overtime requirements.
16. Perform other duties and special projects as assigned by internal security management.

Requirements

• High School Diploma, College Diploma, or relevant certificate (asset).
• Experience in a refinery or related industrial environment (asset).
• Minimum of 3+ years of security experience in a Site Supervisor or Manager role.
• Minimum of 5+ years of experience in the security industry.
• Valid Security Worker License required.
• OFA II or III certification.
• Strong communication skills, assertiveness, sensitivity, and teamwork are critical.
• Positive, professional, and enthusiastic attitude when dealing with clients and personnel.
• Attributes such as supervision, decision-making, organization, problem-solving, analytical skills, and interpersonal sensitivity are required.
• Effective written and oral communication skills are necessary.

Who we are :

At Securiguard, we uphold our values: R.E.A.C.H. (Respect, Empathy, Accountability).

We specialize in deploying security personnel across various industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Resource Projects. We have Canada's largest and highest accredited K-9 detection and screening division.

With the capacity to service clients nationwide, our team of over 4,000 security professionals provides comprehensive security solutions to ensure safety and peace of mind.

Diversity and inclusion are core to our growth and innovation. Our efforts have been recognized with awards such as Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy.

Why Join Us?

Join a team that values its people—because when employees thrive, everything else falls into place. Apply today to make a difference at Securiguard.