Security Guard - Kelowna (Guardteck)

Guardteck-Securit; Kelowna; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

Health and dental benefits

Training and mentorship

Supervisor Development Program

Flexible shifts (full-time, part-time,

Supportive team culture

Job summary

Triton Environmental Consultants, Ltd. is seeking reliable security guards who value customer service. You’ll greet tenants and visitors, guide them, and help protect properties across various sites.

This role offers front desk, concierge, or patrol duties, with day, afternoon, night, weekend, and holiday shifts, and a path for growth through training and internal promotion. If you are licensed, legally eligible to work in Canada, and committed to reliability and safety, apply to join our

Qualifications

• Valid British Columbia Security Worker Licence.
• Occupational First Aid (OFA) Level 1 certificate.
• Legally entitled to work in Canada.
• Strong reliability and punctuality.
• Customer-service mindset and professional attitude.
• Strong spoken and written English.
• Ability to stand, walk, and patrol 8–12 hour shifts.
• Calm under pressure and detail-oriented.
• Open to feedback and continuous improvement.

Responsibilities

• Greet and assist tenants, visitors, shoppers, and contractors professionally.
• Control access using key cards and fobs, sign-in, ID checks, and passes.
• Keep restricted areas limited to authorized people.
• Verify contractors against approved lists and confirm IDs.
• Conduct indoor and outdoor patrols, monitor CCTV, respond to alarms.
• Enforce property rules with tact and manage trespassers.
• De-escalate conflicts and address tenant or customer concerns.
• Respond to medical emergencies with First Aid, CPR, or AED until help arrives.
• Maintain memo books and write clear incident reports.

Skills

Customer service mindset

Reliability

Punctuality

English proficiency

Job description

The Role

We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property. Depending on your site, you may work a front desk or concierge post in a commercial tower, patrol a busy shopping centre, or manage access at a multi-tenant property.

In our interview process, we'll get to know you and your experience, and determine which site is the best fit for your skills and experience!

Pay, Benefits & Growth

• Pay rate dependent on site assignment. You'll start at your site's starting rate, with the opportunity to move up based on reliability and performance


• Health and dental benefits for full-time employees working 32 or more hours per week


• Opportunities to grow, with training, mentorship, and promotion from within, including through our Supervisor Development Program


• Full-time, part-time, and casual positions, with day, afternoon, night, weekend, and holiday shifts


• A supportive team that recognizes initiative, reliability, and results

What You'll Do

• Greet and assist tenants, visitors, shoppers, and contractors in a professional, friendly, and calm manner


• Control access using key card and fob systems, visitor sign-in, ID checks, and pass issuance


• Keep restricted areas, such as construction zones, mechanical rooms, and tenant spaces, limited to authorized people


• Verify contractors against approved lists and confirm ID and work orders or permits before granting entry


• Conduct indoor and outdoor foot patrols, monitor CCTV, and respond to alarms


• Enforce property rules fairly and with tact, and handle trespassers safely and respectfully


• De-escalate conflicts and respond to tenant or customer concerns, resolving or escalating as needed


• Respond to medical emergencies with First Aid, CPR, or AED until emergency services arrive, and assist police and emergency services


• Keep a detailed memo book, write clear incident and occurrence reports, and follow site-specific procedures

What You Bring

• Valid British Columbia Security Worker Licence


• Valid Occupational First Aid (OFA) Level 1 certificate (or willing to obtain before starting)


• Legally entitled to work in Canada


• A proven record of reliability and punctuality


• A customer-service mindset and a positive, professional attitude


• Strong spoken and written English, including report writing


• Ability to meet the physical requirements of the assigned post, which may include standing, walking, and foot patrols during 8–12 hour shifts, with or without accommodation


• Calm under pressure, detail-oriented, and comfortable working alone or as part of a team


• Open to feedback and committed to continuous improvement

Nice to Have

• Previous security experience (1+ year preferred)


• Experience in a commercial office tower or multi-tenant building


• Concierge, front desk, or hospitality experience


• Loss prevention or retail security experience


• Leadership or supervisory experience

We thank all applicants; only those selected for an interview will be contacted.

#GTHP