Security Guard- Healthcare

Paladin Security; Grande Prairie; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Travel mileage reimbursement

Full paid training

Job summary

Paladin Security is seeking healthcare security guards to conduct Patient Watches, supporting clinical teams and maintaining a safe, calm environment for patients, staff, and visitors.

Includes full paid training, Healthcare Security Training and First Aid certification. On-demand, full-time shifts with days, overnights, weekends, and short-notice call-ins; travel up to 500 km for regional facilities; mileage reimbursed. Apply to join a team committed to safety and service.

Qualifications

• Strong communication skills in English, professional customer service approach.

Responsibilities

• Conduct dedicated Patient Watches observing behavior with safety and privacy.
• Use de-escalation techniques to handle tense situations safely.
• Communicate safety concerns to staff and security.
• Screen visitors and assist guests, patrol facilities.
• Maintain daily logs and incident reports using radios and software.

Skills

Customer service

Interpersonal skills

Calm under pressure

Education

Valid Class 5 driver's license

Job description

Role Overview

Healthcare security guards play a vital role in supporting clinical teams and maintaining a safe, calm environment for patients, staff, and visitors. In this position, your primary responsibility will be conducting Patient Watches—monitoring individuals who may present a danger to themselves or others, while maintaining strict confidentiality and safety standards.

This role offers a meaningful way to serve your community. It is ideal for individuals who bring strong interpersonal skills, a professional customer-service mindset, and the ability to remain calm in high-pressure healthcare settings. Full paid training, including Healthcare Security Training and First Aid certification, is provided.

Pay and Shift Details

• Pay Rate: $23.00 per hour
• Travel Reimbursement: Mileage reimbursed at company rates for travel using your personal vehicle.
• Schedule: On-demand, full-time hours with open availability required. Shifts include days, overnights, weekends, and short-notice call-ins.
• Travel Requirement: Willingness to travel to healthcare facilities within the surrounding rural area (up to a 500 km radius) as needed.

What Success Looks Like

In this role, success means providing a calm, steady presence while ensuring facility safety and compliance with healthcare security protocols.

Day-to-Day Responsibilities

• Conduct dedicated Patient Watches, closely observing patient behavior while prioritizing safety and privacy.
• Use non-defensive communication and de-escalation techniques to handle tense or difficult situations safely.
• Maintain continuous awareness and immediately communicate safety concerns or behavioral changes to clinical and security staff.
• Screen visitors, assist guests, and complete regular facility foot patrols.
• Keep clear, accurate daily logs and incident reports using two-way radios and computer software.
• Comfortably adapt to physical requirements, which include extended periods of sitting during patient watches as well as active walking patrols.
• Build trusted, professional working relationships with facility medical teams, site management, and security peers.
• Maintain a thorough understanding of site-specific emergency response protocols, safety codes, and security operations.

Position Requirements

Must-Have Qualifications

• Valid Class 5 driver's license and access to a reliable personal vehicle for regional travel.
• Willingness to travel up to 500 km within the region to support surrounding healthcare facilities.
• Open shift availability, including days, overnights, weekends, and on-call requests.
• Legal authorization to work in Canada.
• Ability to pass a standard criminal record check and meet provincial security licensing requirements.
• Strong verbal and written communication skills in English, with a professional and compassionate approach to customer service.

Nice-to-Have Qualifications

• Valid provincial Security License or completion of Basic Security Training (BST).
• Current First Aid / CPR certification (training will be provided if needed).
• Prior experience in Healthcare Security, Customer Service, or Crisis De-escalation (such as CPI/NVCI training).

Training & Support

We set our team members up for long-term success. Successful candidates will receive complete Healthcare Security Training and First Aid certification directly through Paladin Security prior to deployment.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.