Security Guard - Community Shelter

UNAVAILABLE; Mississauga; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Career growth

Paid training

Structured site protocols

Job summary

Allied Universal is seeking experienced Security Guards to provide security services at a community shelter in Mississauga, Ontario. The role requires handling high-interaction situations with vulnerable populations and maintaining a safe, respectful environment for residents, staff, and visitors.

Responsibilities include access control, de-escalation, patrols, emergency response, and detailed incident reporting, working with shelter staff to support daily operations and safety protocols.

Qualifications

• Minimum 1–2 years of security experience in a shelter, supportive housing, or similar environment.
• Proven experience working with vulnerable populations.
• Strong verbal de-escalation and conflict-resolution skills.
• Ability to multi-task, prioritize, and make sound decisions under pressure.
• Excellent communication and observation skills.
• Ability to maintain professionalism, empathy, and authority simultaneously.

Responsibilities

• Access Control & Monitoring: control and monitor access to the facility, verify identification, and manage entry logs.
• De-escalation & Conflict Management: respond to incidents with trauma-informed de-escalation techniques.
• Safety & Security Patrols: conduct routine patrols and report hazards or policy violations.
• Emergency Response: respond to medical, fire, security, or behavioral emergencies and assist evacuations.
• Incident Documentation: complete detailed incident reports and communicate with supervisors and staff.
• Collaboration with Shelter Staff: support daily operations and resident interactions.

Skills

Security experience

Shelter environment

Vulnerable populations

De-escalation

Conflict resolution

Multi-tasking

Communication

Observation

Empathy

Professionalism

Education

High School Diploma or GED

Ontario Security Guard License

First Aid & CPR Certification

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Job Title: Security Guard - Community Shelter

Location: Mississauga, ON

Employment Type: Full-Time

Pay Rate: $19.00 per hour

Shift: Days | 7:00 AM – 7:00 PM

Schedule: Continental rotation (includes occasional weekends due to shift rotations)

Position Overview: Allied Universal® is seeking experienced Security Guards to provide security services at a communityshelter environment. This role requires individuals who have prior experience working in shelters or similar high-interaction environments, supporting vulnerable populations. The ideal candidate will demonstrate strong de-escalation skills, the ability to multi-task in a fast-paced setting, and professionalism when managing challenging behaviors. This position plays a critical role in maintaining a safe, respectful, and controlled environmentfor residents, staff, and visitors.

Key Responsibilities:

• Access Control & Monitoring
  • Control and monitor access to the facility
  • Verify identification, manage entry logs, and ensure only authorized individuals enter the shelter
• De-escalation & Conflict Management
  • Respond to behavioral incidents involving shelter residents or visitors
  • Utilize verbal de-escalation techniques and trauma-informed approaches
  • Maintain calm, professional conduct in high-stress or emotionally charged situations
• Safety & Security Patrols
  • Conduct routine patrols of the interior and exterior of the facility
  • Identify and report safety hazards, suspicious behavior, or policy violations
  • Secure doors, exits, and restricted areas
• Emergency Response
  • Respond to medical, fire, security, or behavioral emergencies
  • Assist staff during evacuations or critical incidents
  • Follow site-specific emergency and incident response protocols
• Incident Documentation
  • Complete detailed and accurate incident reports
  • Communicate effectively with supervisors, shelter staff, and emergency services when required
• Collaboration with Shelter Staff
  • Work closely with shelter staff to support daily operations
  • Provide security support during resident interactions, intakes, and high-risk situations

Required Skills & Experience:

• Minimum 1–2 years of security experience in a shelter, supportive housing, or similar environment
• Proven experience working with vulnerable populations
• Strong verbal de-escalation and conflict-resolution skills
• Ability to multi-task, prioritize, and make sound decisions under pressure
• Excellent communication and observation skills
• Ability to maintain professionalism, empathy, and authority simultaneously

Minimum Qualifications:

• Valid Ontario Security Guard License
• First Aid & CPR Certification
• Must be 18 years of age or older
• High School Diploma or GED (or equivalent work experience)
• Legally eligible to work in Canada (up to 40 hours per week)
• Ability to workweekends, and rotating schedules

What We Offer:

• Career growth and advancement opportunities within Allied Universal®
• Paid training and professional development
• Supportive leadership and structured site protocols

Background Screening:

As part of Allied Universal’s standard hiring process, all candidates must successfully complete a background check, which may include criminal history, employment verification, education verification, and reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.