Security Guard - Commercial - Part Time

Triton Environmental Consultants, Ltd.; Calgary; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Career growth

Training & development

Flexible shifts

Team environment

Competitive pay

Job summary

Triton Environmental Consultants, Ltd. is seeking security personnel to patrol and monitor mall premises, enforce rules, and respond to incidents. The role includes access control, CCTV monitoring, incident reporting, and customer service in a busy environment.

The position requires Alberta Security Guard License, First Aid/CPR, and 1 year of security experience. Shifts include days, afternoons, nights, weekends, and holidays.

Qualifications

• Minimum 1 year of security experience is required.
• Alberta Security Guard License.
• First Aid & CPR/AED Certification.
• Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is an asset.
• Basic to intermediate computer skills are required.
• Ability to use computers for report writing, email, incident logs, digital forms, and security software.
• Excellent verbal and written English communication skills.
• Ability to write clear, accurate, and professional reports.
• Strong customer service, interpersonal, and conflict resolution skills; professional, reliable and presentable.
• Strong attention to detail and observational skills.
• Ability to remain calm and make sound decisions during emergencies.
• Comfortable working independently and as part of a team.
• Ability to stand, walk, and patrol for extended periods during 8–12-hour shifts.
• Ability to walk approximately 8,000 to 10,000 steps per shift.
• Flexible availability for days, evenings, nights, weekends, and holidays.

Responsibilities

• Conduct regular patrols of mall, common areas, parking lots, and surrounding property.
• Maintain a visible security presence to deter theft and unauthorized activity.
• Enforce property rules in a professional manner.
• Perform access control duties, including monitoring entry and verifying permissions.
• Deal with trespassers safely per site procedures.
• Maintain presentable appearance and professionalism at all times.
• Monitor CCTV cameras and use access control systems.
• Operate basic computer systems for reporting and documentation.
• Record and communicate information accurately; escalate issues when required.
• Assist with emergencies and coordinate with responders.

Skills

1 year security experience

Alberta Security Guard License

First Aid CPR/AED

CCTV monitoring

Access control systems

Basic computer skills

Report writing & security software

English communication

Report writing

Customer service

Observational skills

Emergency decision making

Teamwork

8–12 hour shifts

Walking 8k–10k steps

Flexible availability

Tools

N/A

Job description

What We Offer

• Competitive pay: $18.25 to $22.00 per hour
• Opportunities for career growth and advancement
• Ongoing training and professional development
• Supportive and collaborative team environment
• Flexible shifts, including days, afternoons, nights, weekends, and holidays

What You’ll Do

Maintain a Safe & Secure Environment

• Conduct regular foot patrols throughout the mall, common areas, parking lots, and surrounding property.
  
• Maintain a visible and professional security presence to deter theft, vandalism, trespassing, and unauthorized activity.
• Enforce property rules, policies, and regulations in a professional and respectful manner.
• Perform access control duties, including monitoring authorized entry, verifying access permissions, checking credentials, and controlling access to restricted areas.
• Deal with trespassers and unauthorized individuals safely, professionally, and in accordance with site procedures.
• Maintain a clean, neat, and presentable appearance at all times, as appearance and professionalism are important in this role.

CCTV, Access Control & Computer-Based Duties

• Monitor CCTV camera systems to identify and report suspicious activity, safety hazards, and security concerns.
• Use access control systems to manage authorized entry, monitor restricted areas, and respond to access-related alarms.
• Operate basic computer systems for report writing, incident logging, email communication, and shift documentation.
• Use security software, digital logbooks, CCTV platforms, and access control platforms as required.
• Record and communicate important information accurately using computer-based reporting systems.
• Escalate CCTV, access control, or system-related concerns to supervisors or management when required.

Respond to Incidents & Emergencies

• Respond promptly to security incidents, disturbances, medical emergencies, alarms, and customer concerns.
• Apply conflict resolution and de-escalation techniques to resolve situations safely.
• Provide First Aid, CPR, or AED assistance until emergency medical personnel arrive.
• Assist with emergency evacuations and follow established emergency response procedures.
• Support emergency responders and law enforcement personnel during incidents.

Deliver Exceptional Customer Service

• Greet and assist shoppers, tenants, and visitors in a courteous and professional manner.
• Provide directions, answer inquiries, and help create a welcoming shopping environment.
• Work closely with mall management, tenants, and fellow security staff to maintain a safe and enjoyable experience.
• Manage customer queues, special events, and crowd control when required.

Reporting & Documentation

• Complete accurate incident reports, occurrence reports, daily activity logs, and patrol reports.
• Write clear, detailed, and professional reports regarding security incidents, accidents, safety concerns, and unusual occurrences.
• Maintain detailed notes and communicate important information during shift handovers.
• Investigate and document incidents in accordance with company and site procedures.
• Use computers and digital reporting tools to complete documentation in a timely and accurate manner.

Safety & Surveillance

• Conduct routine inspections of emergency exits, entrances, common areas, parking lots, and restricted areas.
• Identify and report safety hazards, damaged equipment, maintenance issues, or security concerns.
• Follow all company policies, site procedures, and emergency response protocols.
• Report CCTV findings, access control concerns, and suspicious activity to the appropriate team members.

What We’re Looking For

Required Qualifications

• Minimum 1 year of security experience is required.
• Valid Alberta Security Guard License.
• Valid First Aid & CPR/AED Certification.
• Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is considered an asset.
• Basic to intermediate computer skills are required.
• Ability to use computers for report writing, email, incident logs, digital forms, and security software.
• Excellent verbal and written English communication skills.
• Ability to write clear, accurate, and professional reports.
• Strong customer service, interpersonal, and conflict resolution skills.Professional, reliable, dependable, and presentable, with a high level of integrity.
• Strong attention to detail and observational skills.
• Ability to remain calm and make sound decisions during emergencies.
• Comfortable working independently and as part of a team.
• Ability to stand, walk, and patrol for extended periods during 8–12-hour shifts.
• Ability to walk approximately 8,000 to 10,000 steps per shift.
• Comfortable working in a busy, fast-paced public environment.
• Flexible availability for days, evenings, nights, weekends, and holidays.