Security Front Desk Supervisor

Diamond Property Services; Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Dental and vision coverage after 3‑mon

Growth opportunities

Job summary

Diamond Property Services Inc. is seeking a Security Front Desk Supervisor to oversee day-to-day front desk security operations, manage staffing, and coordinate with clients and internal teams on security needs and incident reporting.

The role requires a minimum of 3 years in security operations with at least 1 year in a supervisory position, strong leadership and communication skills, and familiarity with access control systems. Growth opportunities and robust benefits are included.

Qualifications

• Leadership experience supervising security personnel.
• Strong verbal and written communication skills.
• Ability to remain calm under pressure and handle high-stress situations.

Responsibilities

• Supervise day-to-day front desk security operations and personnel to ensure effective coverage and response.
• Manage scheduling and attendance of front desk security staff to maintain optimal staffing levels.
• Coordinate with clients and internal departments for security needs and incident reporting.
• Conduct routine inspections and monitor access control to prevent unauthorized entry.
• Train and mentor security staff, promoting professional development and adherence to protocols.
• Respond promptly to emergencies and coordinate with law enforcement or emergency services as necessary.
• Maintain accurate records and prepare reports related to security incidents and daily activities.

Skills

Leadership

Communication

Crisis management

Attention to detail

Education

High school diploma

Security certifications (preferred)

Tools

Security management software

Access control systems

Job description

Diamond Property Services, a leading company in the Security industry, is seeking a highly motivated and experienced Security Front Desk Supervisor to join our dynamic team. The ideal candidate will play a crucial role in maintaining the safety and security of our clients’ properties by overseeing front desk operations and ensuring the highest standards of security protocols are adhered to. This position demands strong leadership skills, excellent communication abilities, and a sharp eye for detail, as the supervisor will be responsible for managing security personnel, coordinating with various departments, and handling emergency situations effectively. Joining Diamond Property Services means becoming part of a dedicated team committed to providing exceptional security solutions, fostering a safe environment, and delivering outstanding customer service. If you are passionate about security, have a proactive approach to problem-solving, and aspire to grow within a reputable organization, this opportunity is perfect for you.

Responsibilities

• Supervise day-to-day front desk security operations and personnel to ensure effective coverage and response.

• Manage scheduling and attendance of front desk security staff to maintain optimal staffing levels.

• Coordinate with clients and internal departments for security needs and incident reporting.

• Conduct routine inspections and monitor access control to prevent unauthorized entry.

• Train and mentor security staff, promoting professional development and adherence to protocols.

• Respond promptly to emergencies and coordinate with law enforcement or emergency services as necessary.

• Maintain accurate records and prepare reports related to security incidents and daily activities.

• Minimum of 3 years experience in security operations, with at least 1 year in a supervisory role.
• Strong knowledge of security protocols, access control systems, and emergency response procedures.
• Excellent verbal and written communication skills to interact effectively with clients and team members.
• Ability to remain calm under pressure and handle high-stress situations professionally.
• Proficient in using security management software and related technology.
• Demonstrated leadership abilities and experience in team management and training.
• High school diploma or equivalent; additional certifications in security or investigations are preferred.

Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.