Security Agent (Part-Time)

Fairmont Hotels & Resorts; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a storied tradition in hospitality as a Security Agent at a prestigious hotel in Toronto. This role is vital in ensuring the safety of guests and staff while providing excellent customer service. As part of the Emergency Response Team, you will handle various situations, from safety concerns to emergency responses. With a commitment to excellence and a supportive environment, this position offers the opportunity to grow and make a significant impact in a landmark establishment. If you are passionate about security and hospitality, this is the perfect chance to contribute to a rich legacy.

Benefits

Free Meals

Travel Discounts

Free Dry Cleaning

Custom Learning Programs

Health & Wellness Initiatives

Career Growth Opportunities

Qualifications

• Must possess a valid Ontario Security License and First Aid certification.
• Two years’ experience in security, preferably in a hotel setting.

Responsibilities

• Ensure safety and security of guests, employees, and property.
• Conduct regular patrols and respond to emergencies.

Skills

Communication Skills

Problem-Solving

Customer Service

Emergency Response

Education

Valid Ontario Security License

First Aid and C.P.R. certificates

Ontario Smart Service certificate

Law and Security Diploma

Tools

WordPerfect

Security Technologies

Job description

Join to apply for the Security Agent (Part-Time) role at Fairmont Hotels & Resorts

Join to apply for the Security Agent (Part-Time) role at Fairmont Hotels & Resorts

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A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Company Description

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Job Description

The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance. The Security Team ensures that any violation to law or hotel policy is investigated and duly addressed. The Security Team member responds equally to both guest and employee security and safety concerns.

• Ensuring security and safety of all property, guests and employees
• Regular floor patrols, cash counts and crowd control
• Providing excellent guest service
• Assisting in the orientation of new staff to hotel's security procedures
• Conducting security assessments to determine if hotel guests, employees and assets are properly protected
• Correcting and reporting of fire hazards, health and safety hazards
• Operating as a member of the Emergency Response Team
• Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations
• Responding to all alarms- perimeter door, local and hold-up
• Handling lost and found in conjunction with the Housekeeping Department
• Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
• Key control involving departmental audits and maintenance of key records
• Maintaining computer records of all actions in a Daily Activity Report
• Reporting all violations of Tenant Agreements
• Other duties as directed by the Director, Security Services and/or Supervisor, Security Services
  
  

Qualifications

• Valid Ontario Security License
• Current First Aid and C.P.R. certificates
• Ontario Smart Service certificate
• Law and Security Diploma or equivalent post-secondary education would be an asset
• Self-motivated individual who is animated and highly energetic with a sense of humour
• Two years’ experience in security and safety of property and people, preferably in a hotel
• Excellent organization skills, written and oral communication skills
• Computer knowledge of WordPerfect
• Ability to work with and learn security related technologies e.g. lock systems, camera systems
• Ability to effectively work with others in critical stress or emergency situations eg fire alarms, first aid, supporting emergency personnel
• High level of confidentiality when handling guest information
  
  

Additional Information

What’s in it for you?

• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.
  
  

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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