secretary-receptionist, medical office

Government of Canada; Mississauga; On-site; CAD 35,000 - 45,000; Full time

Job summary

The Government of Canada in Mississauga is seeking a customer service representative who will be responsible for greeting clients, providing information, and performing clerical duties. This on-site role requires a secondary school certificate and offers training. The position emphasizes excellent interpersonal skills, attention to detail, and the ability to work pressures.

Benefits

Free parking available

Learning/training paid by employer

Qualifications

• Ability to work independently in a fast-paced environment.
• Experience with electronic medical records is a plus.
• Willingness to learn and adapt under pressure.

Responsibilities

• Greet clients and direct them to the appropriate service areas.
• Perform clerical duties including data entry and appointment scheduling.
• Provide customer service and process information for clients.

Skills

Interpersonal skills

Oral communication

Attention to detail

Organized

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Office

MS Excel

MS Word

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry

Experience and specialization Computer and technology knowledge

• Electronic medical records
• MS Office
• MS Excel
• MS Word

Additional information Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits Other benefits

• Free parking available
• Learning/training paid by employer