Seasonal Sales Support - Yorkdale

Brobston Group LLC; Toronto; On-site; CAD 2,066,000 - 2,480,000; Full time

Job summary

Brobston Group LLC in Toronto, Ontario seeks Seasonal Sales Support team members to represent the brand during the holiday season on the sales floor, delivering memorable client experiences.

You will support sales and hospitality tasks, assist with engraving, boxing, wrapping, POS use, gifting, and inventory, and help maintain store operations to ensure an exceptional client journey. Availability for nights, weekends and holidays, plus prior retail or hospitality experience, is preferred.

Qualifications

• Availability to work nights, weekends and holidays.
• Previous retail, luxury retail or client-facing experience (hospitality experience considered).
• Strong verbal and written communication and client service skills; ability to prioritize multiple tasks.
• Comfort working in a fast-paced, changing environment with a diverse client base.
• Authorization to work in Canada.

Responsibilities

• Welcome and assist clients, providing service aligned with the brand standards.
• Support hospitality areas and amenities, keeping them stocked, orderly and clean.
• Assist with engraving station, boxing, wrapping and replenishing POS and gifting supplies.
• Manage floor waiting lists and communicate service issues to management.
• Perform POS functions after purchase and assist operations with policies and after-sales servicing.
• Support inventory tasks and special projects as needed.

Skills

Customer service

Communication

Multitasking

Job description

Summary

Seasonal Sales Support team members represent the brand during the holiday season, delivering memorable client experiences on the sales floor. You will support sales and hospitality needs, assist with point-of-sale and gifting tasks, and help maintain store operations. This role also involves assisting with engraving, inventory, and special projects to ensure an exceptional client journey.

Responsibilities

• Welcome and assist clients, providing service aligned with the brand standards
• Support hospitality areas and amenities, keeping them stocked, orderly and clean
• Assist with engraving station, boxing, wrapping and replenishing POS and gifting supplies
• Manage floor waiting lists and communicate service issues to management
• Perform POS functions after purchase and assist operations with policies and after-sales servicing
• Support inventory tasks and special projects as needed

Requirements

• Availability to work nights, weekends and holidays
• Previous retail, luxury retail or client-facing experience (hospitality experience considered)
• Strong verbal and written communication and client service skills; ability to prioritize multiple tasks
• Comfort working in a fast-paced, changing environment with a diverse client base
• Authorization to work in Canada