Seasonal Retail Associate

Canada Goose; Edmonton; On-site; CAD 18,000 - 24,000; Part time

Benefits offered by this job

Total Rewards Program

Goose Rewards

ICON Rewards

CG Gives - donation matching & paidvol

Job summary

Canada Goose is seeking enthusiastic Seasonal Retail Associates for the holiday season at West Edmonton Mall, Edmonton, AB. The role focuses on delivering exceptional customer journeys, achieving sales targets, and maintaining store standards with a luxury brand ethos.

You will collaborate with teammates, participate in product knowledge sessions, and assist with stockroom and replenishment while using POS systems to ensure a seamless guest experience.

Qualifications

• 1–2 years of retail experience, preferably in a customer-focused environment.
• Open availability to work weekends and holidays; retail hours including evenings.
• Strong communication and customer service focus with attention to detail.
• Able to learn product knowledge and use POS systems with accuracy.
• Multilingual skills are a plus.

Responsibilities

• Support in delivering engaging customer journeys to cement Canada Goose as a luxury brand.
• Meet and exceed personal sales and KPI targets.
• Participate in store meetings and product knowledge sessions.
• Assist with stockroom organization, shipment processing, and replenishment.
• Provide expert product recommendations and cross-department collaboration.
• Utilize POS systems and standard operating procedures accurately and efficiently.

Skills

Customer service

Communication

POS systems

Time management

Retail sales

Tools

POS systems

Microsoft Office

Job description

Location:West Edmonton MallAddress:West Edmonton Mall Edmonton, Alberta T5T 4J2 CanadaJob Title:Seasonal Retail AssociateCanada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.Position Overview:We're on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (July - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.Summary of PositionThe part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.What You’ll Do:Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.Attend and participate in all store meetings, events and product knowledge sessions.Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.Advise customers on product recommendations through expert product knowledge and cross-department partnershipAccurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.Actively seek feedback to improve performance and cultivate personal and professional growth.Let’s Talk About You:Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.Prior work experience with luxury or premium brands in high volume locationsMust have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.Good understanding of store operations, including efficient shipment processing skills.Excellent communication and interpersonal skills with high attention to detail and adaptability.Basic computer skills in Microsoft Office, specifically Word and Excel.Multilingual skills are a plus.What’s in it For You?A company built on Canadian roots and heritageYour work is recognized with a comprehensive and competitive Total Rewards ProgramOpportunities for career growth through numerous internal and external programsRecognize and be recognized by your peers with our Goose Rewards & ICON RewardsBe a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care aboutAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesInspiring leaders and colleagues who will lift you up and help you growAt Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: [e-mail].