Seasonal Guest Experience Ambassador

JLL; Burnaby; On-site; CAD 22,000 - 28,000; Part time

Job summary

JLL at Metropolis at Metrotown in Burnaby seeks a friendly Guest Services Representative for the holiday season. You’ll be the welcoming face for thousands of visitors, delivering information, guiding shoppers, and supporting events.

This part-time seasonal role runs October through December 2024, with opportunities to gain experience in retail property management within a premier shopping destination. Qualified applicants have a high school diploma, strong communication skills, and a

Qualifications

• High School diploma or equivalent is required.
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide information and assistance to shoppers in a courteous manner.
• Assist with gift card sales and perform end-of-day cash reconciliation.
• Support centre operations and communicate with tenants and visitors.
• Remain informed about store promotions, events, and centre services.
• Operate the guest services kiosk and maintain professional presentation.

Skills

Customer service

POS systems

Multilingual abilities

Conflict resolution

Education

High School diploma or equivalent

Job description

JLL at Metropolis at Metrotown in Burnaby seeks a friendly Guest Services Representative for the holiday season. You’ll be the welcoming face for thousands of visitors, delivering information, guiding shoppers, and supporting events.

This part-time seasonal role runs October through December 2024, with opportunities to gain experience in retail property management within a premier shopping destination. Qualified applicants have a high school diploma, strong communication skills, and a