Seasonal Fragrance Associate - Part Time

belk; Burlington; On-site; CAD 21,000 - 28,000; Full time

Job summary

Belk is seeking a Seasonal Fragrance Associate in Burlington, Canada. The role focuses on delivering excellent customer service, building client relationships, and driving fragrance sales across multiple brands.

You will perform product demonstrations, share customized recommendations, and participate in promotions and events to enhance store performance. You should be comfortable using mobile devices and tablets, maintain visual merchandising standards, and contribute to a positive store

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to learn and adapt in a fast-paced retail environment.
• Strong communication and teamwork skills.
• Comfortable using smartphones, tablets, and Windows-based devices.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives.
• Create memorable store experiences through relationships with customers and teammates.
• Provide tailored product recommendations to meet client needs and preferences.
• Promote promotions, events, and outreach to maximize sales.
• Support omni-channel experiences by providing inventory and product details.

Skills

Customer service

Excellent communication

Team collaboration

Tech-savvy

Flexible schedule

Physical stamina

Tablet devices

Windows OS

Tools

Tablet computers

Windows OS

Job description

A Brief Overview

The Seasonal Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.