Seasonal Customer Service Specialist (Part-Time)

Groupe Mach Inc.; Sherbrooke; Presencial; CAD 21.000 - 29.000; Tempo parcial

Resumo da vaga

Groupe Mach Inc. in Sherbrooke seeks a part-time Customer Service Representative for the holiday season. The role requires availability on weekdays, evenings, and weekends with a pay of $18.15/hour.

You will become thoroughly knowledgeable about the shopping centre’s services and assist visitors with information, directions and a friendly experience. You will handle gift card sales and daily desk duties while coordinating with security and housekeeping teams.

Qualificações

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Basic computer skills including Excel, Word and Outlook.
• Intermediate English proficiency.

Responsabilidades

• Develop and maintain knowledge of the centre's services, amenities, facilities, stores, promotions and guest tools.
• Welcome visitors and provide information, directions and assistance with a courteous, helpful experience.
• Respond to inquiries from internal and external customers and direct to the appropriate contacts.
• Collaborate with service delivery teams (security, housekeeping, etc.).
• Perform daily customer service desk duties per policies and procedures.
• Be responsible for gift card sales, cash balancing and sales reconciliation.
• Maintain a clean and organized work environment.
• Perform other related duties as assigned.

Conhecimentos

Customer service

Communication

Formação

High school diploma (Grade 12)

Ferramentas

Excel

Word

Outlook

Descrição da vaga

Groupe Mach Inc. in Sherbrooke seeks a part-time Customer Service Representative for the holiday season. The role requires availability on weekdays, evenings, and weekends with a pay of $18.15/hour.

You will become thoroughly knowledgeable about the shopping centre’s services and assist visitors with information, directions and a friendly experience. You will handle gift card sales and daily desk duties while coordinating with security and housekeeping teams.