Seasonal Concierge: Elevate Holiday Experiences

Holt, Renfrew & Co.; Mississauga; Hybrid; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Job summary

Holt Renfrew in Mississauga is seeking a Seasonal Concierge to deliver extraordinary client service during Holiday 2026. You will welcome clients, be a trusted store resource, and respond to inquiries in person, by phone, and by email.

You’ll process gift cards, support POS, and share local recommendations while assisting with events. The role requires customer service experience, a high school diploma, strong communication, and tech comfort.

Qualifications

• Previous experience in a customer service environment.
• A passion for creating exceptional client experiences.
• Strong communication and relationship-building skills.
• Confidence using technology and computer applications.
• A collaborative approach and ability to thrive in a fast-paced environment.
• A high school diploma.

Responsibilities

• Welcome clients and deliver an extraordinary level of service.
• Act as a trusted resource for store information, products and services.
• Respond to client inquiries in person, by phone and by email.
• Resolve client needs with care, confidence and professionalism.
• Process gift cards and provide point-of-sale support.
• Share recommendations and knowledge of the local community.
• Support holiday events and other memorable in-store experiences.

Skills

Customer service

Communication

Team player

Tech savvy

Education

High school diploma

Job description

Holt Renfrew in Mississauga is seeking a Seasonal Concierge to deliver extraordinary client service during Holiday 2026. You will welcome clients, be a trusted store resource, and respond to inquiries in person, by phone, and by email.

You’ll process gift cards, support POS, and share local recommendations while assisting with events. The role requires customer service experience, a high school diploma, strong communication, and tech comfort.