Seasonal Concierge: Craft Extraordinary Guest Experiences

Holt, Renfrew & Co.; Vancouver; Hybrid; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Job summary

Holt Renfrew is hiring Seasonal Concierges for Holiday 2026 in Vancouver. You will welcome clients, provide store information, respond to inquiries, and assist with POS tasks to deliver an extraordinary shopping experience.

Ideal candidates have customer service experience, strong communication skills, and a passion for helping guests. Flexible availability up to 39 hours weekly, including evenings and weekends. Apply now to join Hotel Holts celebrations.

Qualifications

• Previous experience in a customer service environment.
• A passion for creating exceptional client experiences.
• Strong communication and relationship-building skills.
• Confidence using technology and computer applications.
• A collaborative approach and ability to thrive in a fast-paced environment.
• A high school diploma.
• Flexibility to work up to 39 hours per week, including evenings, weekends and holidays.

Responsibilities

• Welcome clients and deliver an extraordinary level of service.
• Act as a trusted resource for store information, products and services.
• Respond to client inquiries in person, by phone and by email.
• Resolve client needs with care, confidence and professionalism.
• Process gift cards and provide point-of-sale support.
• Share recommendations and knowledge of the local community.
• Support holiday events and other memorable in-store experiences.

Skills

Customer service

Communication

Tech proficiency

Team collaboration

Education

High school diploma

Tools

POS systems

Job description

Holt Renfrew is hiring Seasonal Concierges for Holiday 2026 in Vancouver. You will welcome clients, provide store information, respond to inquiries, and assist with POS tasks to deliver an extraordinary shopping experience.

Ideal candidates have customer service experience, strong communication skills, and a passion for helping guests. Flexible availability up to 39 hours weekly, including evenings and weekends. Apply now to join Hotel Holts celebrations.