Seasonal Brand & Customer Experience Associate (Flexible Hours)

Old Navy; Barrie; On-site; CAD 27,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount for our brands:

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, providing excellent service and educating on omni-channel options. You will engage with customers, support daily store operations, and help drive sales with suggestive selling in a fast-paced environment.

Join a team that values authentic behavior, teamwork and delivering a best-in-class in-store experience while adapting to flexible scheduling, including evenings, weekends and holidays.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Problem solving

Flexible schedule

Retail tech

Physical ability

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, providing excellent service and educating on omni-channel options. You will engage with customers, support daily store operations, and help drive sales with suggestive selling in a fast-paced environment.

Join a team that values authentic behavior, teamwork and delivering a best-in-class in-store experience while adapting to flexible scheduling, including evenings, weekends and holidays.