Brand Associate – Fashion Retail & Omnichannel Experience

Old Navy; Newmarket; On-site; CAD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Competitive PTO

Company matching donations

RRSP

Employee stock purchase plan

Medical/dental/vision/life insurance

Virtual health care

Parental top up

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, educate shoppers on products, and contribute to a seamless omni-channel experience in a fast-paced store environment.

You’ll partner with the leadership team to hit personal and store goals, promote loyalty programs, keep the sales floor organized, and handle operations with professionalism.

Qualifications

• Be at least 16 years of age.
• Legally authorized to work in Canada.
• Willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Sales skills

Omnichannel experience

Team player

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, educate shoppers on products, and contribute to a seamless omni-channel experience in a fast-paced store environment.

You’ll partner with the leadership team to hit personal and store goals, promote loyalty programs, keep the sales floor organized, and handle operations with professionalism.