Scrum Master

Viral Nation; Canada; On-site; CAD 80,000 - 120,000; Full time

Job summary

Viral Nation is looking for an experienced Scrum Master to join their innovative technology team. In this role, you will facilitate Agile practices, collaborate closely with product and engineering teams, and drive continuous improvement in delivery processes while ensuring high-quality and scalable solutions.

Qualifications

• 5+ years as Scrum Master or Agile Coach in software development.
• Strong knowledge of Agile frameworks including Scrum, Kanban, and SAFe.
• Hands-on with Agile project management tools.

Responsibilities

• Facilitate Scrum ceremonies and ensure Agile principles are followed.
• Identify and resolve blockers impacting delivery.
• Coach team members and stakeholders on Agile best practices.

Skills

Leadership

Conflict Resolution

Communication

Facilitation

Team Building

Education

Certified Scrum Master (CSM)

SAFe Scrum Master (SSM)

Tools

Jira

Confluence

Job description

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

Viral Nation is seeking an experienced and proactive Scrum Master to join our fast-paced and innovative technology team. As a Scrum Master, you will serve as a servant-leader and delivery process owner for our agile tech team, ensuring agile principles and practices are followed to deliver high-quality, scalable, and maintainable software solutions. You will work closely with Product Owners, Engineers, Architects, and other stakeholders to foster a culture of continuous improvement, accountability, and high performance.

What You'll Do Here:

• Serve as Scrum Master for our agile development team, facilitating all Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, and Retrospectives).
• Partner with Product and Engineering to ensure work is well-defined, prioritized, and scoped appropriately for sprints.
• Proactively identify and resolve blockers that impact delivery, collaborating across teams and departments.
• Champion Agile principles and coach team members and stakeholders on Agile best practices.
• Coordinate cross-team dependencies and align sprint goals with broader product milestones.
• Maintain transparency into work progress and health through tooling (e.g., Jira, Confluence) and reporting
• Track sprint metrics (velocity, burndown, throughput etc.) and use data to identify and drive continuous process improvement.
• Drive a culture of accountability, experimentation, and delivery excellence.

You'll Need To Have:

• 5+ years of experience as a Scrum Master or Agile Coach supporting software development teams building enterprise SaaS software.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and the software development life cycle (SDLC).
• Proven ability to lead, support, and grow high-performing agile teams in fast-moving environments.
• Hands-on experience with Agile project management tools such as Jira, Confluence, or similar.
• Exceptional communication, facilitation, conflict resolution, and team-building skills.
• Solid understanding of technical concepts and workflows—able to communicate effectively with Engineers and Architects.
• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification strongly preferred.

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

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