Scotia Wealth Management Receptionist - Victoria

Scotia Wealth Management; Victoria; On-site; CAD 38,000 - 47,000; Full time

Benefits offered by this job

Annual incentive plans

Pension plan

Employee share ownership plan

Employee banking rates

Job summary

Scotia Wealth Management is seeking a Receptionist in Victoria, BC to be the first point of contact for clients, greeting and directing visitors with a welcoming, professional demeanor. The role supports the SWM office operations and collaborates with team members to deliver exceptional client service.

Ideal candidates will have strong communication skills, the ability to manage multiple priorities, and a background in financial services.

Qualifications

• Exceptional customer service skills and professional image.
• Experience in financial services is a plus.
• Ability to manage multiple tasks with good organization.
• Strong written and verbal communication abilities.

Responsibilities

• Create a positive and welcoming first impression representing Scotia Wealth Management (SWM).
• Contribute to the effective operation of the Scotia Wealth Management office.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Skills

Superior customer service

Financial industry experience

Multitasking

Written and verbal communication

Job description

ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.
Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.
At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.

BRIEF INTRODUCTION

As the first point of contact, the Receptionist is a highly visible role, responsible for contributing to the overall success of Scotia Wealth Management’s multiple business lines and other Bank Partners, by greeting and directing clients; taking and relaying messages and responding to and actioning client requests.

IS THIS ROLE RIGHT FOR YOU

In The Role You Will

• Create a positive and welcoming initial first impression representing Scotia Wealth Management (SWM)
• Contribute to the effective operation of the Scotia Wealth Management office
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

We would love to work with you if you have:

• Superior customer service skills
• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

What’s In It For You

• Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Location(s): Canada : British Columbia : Victoria
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.